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Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.
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Locurile de muncă ale companiei

Email and SMS Marketing & Sports Sales Coordinator

Run email and SMS campaigns that promote sports facility bookings and encourage repeat participation at Community Sports Partners. Manage sales leads and coordinate remote pickup games across Latin America.

ARArgentinaBRBrazilia
800 $ – 1.000 $ / lună
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăVânzări

Descriere

  • Plan and send email and SMS campaigns promoting facility availability, pickup games, registrations and relevant offers.
  • Segment audiences by location, sport, interests, booking history and engagement.
  • Build and refine welcome, lead follow-up, abandoned booking, reminder, repeat booking and win-back automations.
  • Write clear English copy and adapt brand materials for mobile-friendly emails.
  • Check audiences, dates, time zones, prices, links, personalization and suppression rules before campaigns go live.
  • Monitor delivery issues, bounces, complaints and opt-outs; maintain consent records and healthy contact lists.
  • Test messages, timing, offers and customer journeys; report on enquiries, paid bookings, repeat participation, revenue and engagement.
  • Keep facility availability, dates, time slots, capacity and approved prices accurate.
  • Handle sports-space enquiries, recommend available options, prepare approved quotes and follow bookings through payment confirmation.
  • Manage the sales pipeline, record commitments and follow up on renewals and repeat bookings.
  • Confirm availability and exceptions with operations before making promises, and escalate decisions beyond your authority.
  • Create and update pickup-game listings with location, time, capacity, pricing and player instructions.
  • Track registrations and fill levels, reach out to prospective players and coordinate with hosts and venues.
  • Answer player questions, manage waitlists and communicate approved changes.
  • Flag games with low enrolment, host shortages or venue issues; escalate cancellation, refund and safety decisions.
  • Track attendance, feedback and repeat participation to improve future games.
  • Learn inventory, customer journeys and operating procedures; audit campaigns and establish follow-up and quality-check routines.
  • Manage the campaign calendar and sales pipeline, improve automations and keep pickup-game coordination reliable.

Cerințe

  • Bring practical experience creating email campaigns and automations.
  • Have hands-on experience with SMS marketing.
  • Communicate confidently in spoken and written English with North American customers.
  • Follow up with leads, explain offers and ask customers to book.
  • Pay close attention to schedules, prices, customer records and competing deadlines.
  • Have experience using a CRM and an email or SMS platform, such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or a comparable tool.
  • Use spreadsheets and reports to understand conversions, bookings and campaign results.
  • Communicate reliably and take ownership of the next step until an issue is resolved.
  • Be available to work evenings and weekends on Toronto/Eastern time.
  • Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is an asset.
  • Complete the Culture Index survey.
  • Complete the Criteria GAME assessment in English.

Beneficii

  • Work remotely from Latin America.
  • Expected variable commissions of US$500–US$1,000; commissions are performance-based and not guaranteed.
  • Work evenings and weekends on Toronto/Eastern time.
  • Agree on a specific weekly schedule and commission terms before hiring.

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