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Centene Corporation
Centene Corporation
AsigurăriAsistență medicalăConsultanță
Centene Corporation este o companie de servicii medicale și asigurări axată pe acoperirea finanțată de guvern și pe sănătatea comunităților. Serviciile sale includ Medicaid, Medicare, planuri din cadrul pieței asigurărilor de sănătate și sprijin TRICARE pentru comunitățile militare. Centene combină furnizarea localizată de servicii medicale cu parteneriatele cu organizații nonprofit pentru a răspunde nevoilor membrilor pe care îi deservește. Compania integrează, de asemenea, responsabilitatea față de mediu și guvernanța etică în modul său de operare și de sprijinire a comunităților.
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Care Management Support Coordinator II - Texas Remote at Centene

Support Centene members remotely in Texas through care-plan outreach, scheduling, education, and resource coordination. Handle member and provider inquiries while connecting people with health-plan and community services.

USStatele Unite ale AmericiiTXTexas
17 $ – 28 $ / oră
RemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăCoordonator de îngrijireGeneral

Descriere

  • Provide administrative support for care management operations
  • Contact members by phone about care-plan follow-up, resources, appointments, questions, concerns, and education
  • Handle inbound calls as an initial contact for member and provider questions
  • Arrange services and address issues involving members, providers, and internal staff
  • Refer members to health-plan and community resources, including support for Social Determinants of Health needs
  • Assist with member onboarding by distributing welcome letters, correspondence, and educational content
  • Record and maintain non-clinical member information and share records with providers when needed
  • Use working knowledge of assigned health-plan programs and available resources
  • Follow applicable policies and standards while completing other assigned responsibilities

Cerințe

  • High school diploma or GED
  • One to two years of related work experience
  • Familiarity with available benefits and local community resources
  • Capability to conduct outreach and manage incoming calls
  • Ability to arrange services and resolve concerns involving members, providers, and staff
  • Ability to document and maintain non-clinical member records in line with state and regulatory requirements
  • For Florida-Sunshine Health Plan, conduct all member interactions by telephone

Beneficii

  • Health insurance coverage
  • 401(k) plan
  • Employee stock purchase plans
  • Tuition reimbursement
  • Paid time off and holidays
  • Flexible work arrangements, including remote, hybrid, field, or office schedules
  • Additional incentives may be included in total compensation
  • Equal opportunity and commitment to diversity

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