Netcall Group
Netcall Group
Netcall Group ir Peru bāzēts uzņēmums, kas sniedz biznesa pakalpojumus un kuram ir vairāk nekā divu gadu desmitu pieredze komercdarbības un ar klientiem strādājošu komandu atbalstīšanā. Uzņēmuma pakalpojumi ietver tirdzniecības vietu pārvaldību, klientu pieredzes ārpakalpojumu nodrošināšanu, atbalsta procesu koordinēšanu, kā arī mobilo ierīču un piederumu importu un tirdzniecību. Darbojoties visā valstī ar vairāku biroju starpniecību, Netcall Group sadarbojas ar telekomunikāciju, izglītības, apdrošināšanas, viesmīlības, mazumtirdzniecības un veselības aprūpes organizācijām, nodrošinot mērogojamus B2B risinājumus liela apjoma pārdošanai un klientu mijiedarbībai.

Part-Time Call Center Customer Service Representative — Entel Peru

Provide remote customer service to Entel Peru users, handling inquiries and complaints while pursuing suggested sales during inbound calls.

Apraksts

  • Resolve inquiries, issues, and complaints from current and prospective Entel customers, covering both prepaid and postpaid services.
  • Offer and close suggested sales at the end of each customer service interaction.
  • Complete paid remote training consisting of 18 days of classroom instruction and 6 days of on-the-job training.
  • Work part time on the afternoon shift.
  • Work a schedule between 5:00 p.m. and 10:00 p.m., Monday through Sunday, with 24 hours of weekly service time and a one-hour break.

Prasības

  • Completed secondary education.
  • Available to work remotely from home.
  • Basic computer skills.
  • Proactive attitude and willingness to learn.
  • At least three months of call center experience.
  • Availability for a 48-hour workweek.
  • Available to work afternoon shifts Monday through Sunday.
  • Available for rotating days off.

Priekšrocības

  • Full inclusion on the payroll.
  • Contract begins on the first day of on-the-job training.
  • Variable compensation based on performance indicators.
  • Paid training.
  • Career progression opportunities after three months.
  • Education partnerships and corporate discounts.
  • Payment of S/216 for the 18 days of classroom training.

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