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Part-Time Call Center Customer Service Representative — Entel Peru
Provide remote customer service to Entel Peru users, handling inquiries and complaints while pursuing suggested sales during inbound calls.
पेरूPEN 1,130 – PEN 4,000 / महीना
रिमोटपूर्णकालिकजूनियरडिग्री आवश्यक नहींआवश्यक भाषा: स्पेनिशकॉल सेंटर प्रतिनिधिविवरण
- Resolve inquiries, issues, and complaints from current and prospective Entel customers, covering both prepaid and postpaid services.
- Offer and close suggested sales at the end of each customer service interaction.
- Complete paid remote training consisting of 18 days of classroom instruction and 6 days of on-the-job training.
- Work part time on the afternoon shift.
- Work a schedule between 5:00 p.m. and 10:00 p.m., Monday through Sunday, with 24 hours of weekly service time and a one-hour break.
आवश्यकताएँ
- Completed secondary education.
- Available to work remotely from home.
- Basic computer skills.
- Proactive attitude and willingness to learn.
- At least three months of call center experience.
- Availability for a 48-hour workweek.
- Available to work afternoon shifts Monday through Sunday.
- Available for rotating days off.
लाभ
- Full inclusion on the payroll.
- Contract begins on the first day of on-the-job training.
- Variable compensation based on performance indicators.
- Paid training.
- Career progression opportunities after three months.
- Education partnerships and corporate discounts.
- Payment of S/216 for the 18 days of classroom training.
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