UBC
UBC
UBC works across healthcare and biotechnology to help connect patients with specialty therapies. Its services support biopharmaceutical programs through patient access, risk management, and evidence development. The company uses real-world data and technology to help clients monitor treatment safety, understand how medicines are used, and improve the patient journey.

HR Services Support Associate – UBC (Remote, United States)

Coordinate employee relations support, HR documentation, audits, and reporting for UBC. This remote role supports the Global Human Resources team across the employee lifecycle.

Apraksts

  • Provide administrative and coordination support to the Global Human Resources team throughout the employee lifecycle.
  • Prepare and maintain promotion letters, standard correspondence, and other documents for employee changes.
  • Compile case files, summaries, and supporting materials for leadership review and HR records.
  • Assist with Employee Relations case intake by collecting information, organizing documents, and recording case details in relevant systems.
  • Keep employee matter records and communications accurate and confidential.
  • Review Employee Relations records, including attendance and performance materials, corrective action summaries, and supporting documents.
  • Draft correspondence, meeting notes, and follow-up messages for review by Employee Relations leaders or HR Business Partners.
  • Assist with employee matters, workplace concerns, and performance-related processes.
  • Monitor timelines, action items, and follow-ups for Employee Relations matters.
  • Answer routine Employee Relations questions or refer them to the appropriate colleague.
  • Work with Human Resources, managers, and internal partners on employee matters.
  • Assist with country-specific employment records, such as contracts, employee change letters, statutory notices, and regulatory documents.
  • Organize documentation for internal, client, regulatory, and employment-related audits.
  • Help maintain compliance of records, employment actions, and HR documents with local legal and regulatory requirements.
  • Track required employment documents across countries and jurisdictions.
  • Prepare and analyze routine HR reports, and investigate data discrepancies.
  • Complete other duties as assigned.

Prasības

  • A bachelor’s degree in Human Resources, Business Administration, Psychology, or a related discipline is preferred; equivalent work experience may be considered.
  • At least five years of experience in Human Resources.
  • Some Employee Relations experience is preferred.
  • Strong written and spoken communication skills, including the ability to draft clear, professional emails.
  • Careful attention to detail and the ability to maintain accurate records.
  • Discretion and professionalism when handling confidential or sensitive information.
  • A basic understanding of HR practices, Employee Relations concepts, and workplace policies is preferred.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
  • Strong organization and time management skills.
  • Ability to follow established procedures, seek clarification, and escalate issues appropriately.
  • Willingness to learn and adapt to new systems, processes, employment policies, and regulatory requirements.
  • Ability to collaborate with a team and remain professional under pressure.
  • Ability to maintain accurate HR data across systems, trackers, and document repositories.
  • Ability to prepare and analyze routine reports on promotions, Employee Relations cases, staffing changes, audits, workforce metrics, and organizational initiatives.
  • Ability to spot data discrepancies and work proactively with HR partners to resolve them.

Priekšrocības

  • Remote work opportunities.
  • Competitive pay.
  • Opportunities for career advancement.
  • 401(k) plan with company matching contributions.
  • Tuition reimbursement after 90 days of employment.
  • Flexible work environment.
  • Discretionary paid time off or 20 days of paid time off.
  • Paid holidays.
  • Employee assistance programs.
  • Medical, dental, and vision coverage.
  • Health savings and flexible spending accounts.
  • Telemedicine appointments.
  • Wellness program.
  • Adoption assistance.
  • Short-term disability coverage after 90 days of employment.
  • Long-term disability coverage.
  • Life insurance.
  • Discount programs.

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