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Fenix24
Fenix24
51 – 200 Darbuotojai
Kibernetinis saugumasKonsultavimasLogistika
Fenix24 yra kibernetinio saugumo ir konsultacijų įmonė, padedanti organizacijoms atsigauti po išpirkos reikalaujančių programų atakų ir stiprinti kibernetinį atsparumą. Jos veikla apima reagavimą į incidentus, atkūrimo vertinimus, žalos šalinimą, valdomas apsaugos paslaugas ir turto bei atsparumo programinę įrangą. Patyrusi atkūrimo komanda ir greito reagavimo pajėgumai padeda Fenix24 klientams atkurti veiklą ir pasirengti būsimoms kibernetinėms atakoms įvairiose pramonės šakose.
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Darbai įmonėje

Senior Customer Success Manager at Fenix24 (Remote, US)

Lead enterprise adoption, retention, and account growth for Fenix24’s cyber-resilience services. Advise executives and turn recovery data into clear business value.

USJungtinės Valstijos
130 000 $ – 150 000 $ / metai
NuotolinisVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Create and deliver customer success plans that support growth and retention.
  • Use industry developments and customer feedback to guide strategic decisions.
  • Build and sustain relationships with major customers and enterprise stakeholders.
  • Assess customer challenges, priorities, and desired outcomes, then recommend solutions aligned with Fenix24 practices.
  • Coach customer success managers and contribute to their growth.
  • Spot expansion potential and partner with Sales on upsell opportunities.
  • Build customer confidence through consistent engagement and quarterly business reviews.
  • Guide the Customer Success team and shape account expansion plans.
  • Develop customer relationships across organizational levels.
  • Learn Fenix24’s services and connect them to customer programs to achieve strong business results.
  • Help Customer Success leaders tailor communications to client needs and industry sectors.
  • Work with Engineering, Product, Sales, Support, and executives to meet customer goals, advocate for customers, and coordinate escalations and visibility.
  • Prepare client reports for C-suite leaders, explaining technical metrics in terms of business value.
  • Take on other responsibilities as assigned.

Reikalavimai

  • At least five years of experience in customer success management.
  • A track record of partnering across company functions to improve customer adoption and outcomes.
  • Understanding of customer budget cycles and their effect on annual recurring revenue models.
  • Strong written and verbal communication and relationship-building abilities.
  • Leadership skills.
  • Ability to coordinate across multiple internal and external teams.
  • Advanced analytical ability.
  • Skill in turning raw reports into customer-ready materials using business intelligence software or Microsoft Office tools.
  • Experience working with technology partners that sell products in the managed service provider (MSP) market.
  • Ability to administer contracts in a service delivery setting.
  • Knowledge of information technology and managed services best practices.
  • Experience managing service level agreements and contracts.
  • Experience delivering services within a managed services organization.
  • Experience supporting servers, networks, storage, or security.
  • Practical knowledge of information security principles.

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Ameriprise Financial Services, LLC

Junior Privacy Compliance Analyst

Ameriprise Financial Services, LLC
5 001 – 10 000 Darbuotojai
DraudimasFinansaiKonsultavimas
INIndijaHibridinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųAtitiktis

Support privacy compliance across Ameriprise Financial’s non-U.S. asset management business, including impact assessments, access requests, and breach investigations. Help protect personal information through risk reporting, alert monitoring, and remediation tracking.

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Whitman-Walker

Bilingual HIV Care Navigator – Whitman-Walker, Washington, DC

Whitman-Walker
201 – 500 Darbuotojai
Ne pelno organizacijosSveikatos priežiūra
USJungtinės ValstijosWAVašingtonas
21 $ – 26 $ / valanda
Darbas vietojeVisas etatasJaunesnysis specialistasVidutinis lygisPrivaloma Kalba: amharųPrivaloma Kalba: anglųPrivaloma Kalba: ispanųDvikalbis

Support people living with HIV with care engagement, medication adherence, and referrals at Whitman-Walker in Washington, DC. Coordinate patient support across clinical teams and community services.

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