Softcard (acquired by Google)
Softcard (acquired by Google)
„Softcard“ buvo „AT&T Mobility“, „T-Mobile USA“ ir „Verizon Wireless“ sukurta finansinių technologijų ir mobiliosios prekybos platforma. Jos mobilioji piniginė su NFC funkcija padėjo vartotojams atlikti bekontakčius mokėjimus, apsipirkti telefonu ir vienoje vietoje naudotis lojalumo funkcijomis. „Softcard“, daugiausia dėmesio skyrusi mobiliesiems mokėjimams, skaitmeninėms piniginėms ir apdovanojimams, kūrė technologijas, skirtas kasdienėms operacijoms padaryti greitesnes ir labiau pritaikytas asmeniniams poreikiams, kol įmonę įsigijo „Google“.

Customer Service Representative (Onsite, United States)

Handle customer orders, product inquiries, quotes, pricing, and order entry in an onsite customer service role. Source inventory, coordinate shipments, manage returns and backorders, and support customer satisfaction.

Aprašymas

  • Process customer orders accurately and manage incoming calls
  • Answer basic product questions, provide quotes, and enter orders
  • Accept orders by phone, fax, email, electronic channels, and walk-in counter sales
  • Negotiate purchase and sale prices within established guidelines
  • Adjust pricing for non-contract customers in response to competition while protecting profit
  • Develop customer relationships that encourage repeat business and support process improvements
  • Order products to maintain appropriate customer inventory levels
  • Place orders without approval up to $5,000 per line and $10,000 per purchase order when applicable
  • Source products from branch, distribution center, and supplier inventory
  • Select the most cost-effective shipping method
  • Work with Account Representatives to maintain customer satisfaction
  • Expedite backorders and prepare inventory for shipment
  • Process customer returns
  • Complete other assigned duties

Reikalavimai

  • High school diploma or GED
  • Zero to three years of related experience, or an equivalent combination
  • Dependability, organization, and careful attention to detail
  • Strong written, verbal, and active listening communication skills
  • Ability to manage multiple tasks and time effectively
  • Moderate computer proficiency, including information processing, email, business systems, and internet-based product searches
  • An excellent driving record is preferred
  • Product knowledge is preferred

Privalumai

  • Healthcare coverage options
  • 401(k) retirement plan
  • Tuition reimbursement
  • Paid vacation
  • Paid sick leave
  • Paid holidays

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