Comagine Health
Comagine Health
Comagine Health — денсаулық сақтау сапасын, әділдігін және нәтижелерін жақсартуға бағытталған ұлттық коммерциялық емес консалтингтік ұйым. 1973 жылы құрылған ұйым денсаулық сақтау қызметтерін ұсынушылармен, төлеушілермен, мемлекеттік мекемелермен, қоғамдық ұйымдармен және тұтынушылармен денсаулық сақтау жүйесі деңгейінде сапаны жақсарту, медициналық көмекті басқару, денсаулық сақтау деректеріне арналған шешімдер, зерттеу және бағалау бағыттарында жұмыс істейді. Оның қызметі денсаулық туралы ақпарат алмасуды, денсаулық сақтау технологияларын, қоғамдық денсаулықты бақылауды, бағдарламаларды әзірлеуді, мінез-құлық денсаулығын, қоғамдық денсаулықты және пациентке бағдарланған бастамаларды да қамтиды. Бұл жұмыстар көбіне техникалық көмек пен ынтымақтастыққа негізделген жүйелік бағдарламалар арқылы жүзеге асырылады.

Technical Support Analyst

Provide Windows troubleshooting, help desk, account, and equipment support for Comagine Health’s healthcare consulting organization. This hybrid role is based in Seattle and includes occasional office support.

Сипаттама

  • Handle internal technology support requests as the initial point of contact
  • Troubleshoot hardware, software, connectivity, and user access problems
  • Assist users remotely with Windows computers, peripherals, and other end-user technology
  • Provide prompt, professional support focused on employee needs
  • Manage user accounts, permissions, and access requests
  • Assist with employee onboarding and offboarding, including account setup, access updates, and equipment coordination
  • Configure and deploy workstations and provide remote hardware support
  • Work with approved technology vendors to arrange equipment repairs or replacements
  • Keep technology asset inventories and lifecycle records accurate
  • Log, prioritize, track, and resolve support requests in the help desk system
  • Keep employees informed about progress and resolution of their issues
  • Refer complex technical problems to senior IT staff when needed
  • Apply established service standards and technical support procedures
  • Develop and update internal technical documentation and knowledge resources
  • Coordinate with IT colleagues and vendors to resolve technical problems
  • Take part in team meetings, technical training, and improvement efforts
  • Spot ways to improve support processes and the employee experience

Талаптар

  • High school diploma or GED
  • At least three years of related experience providing technical support or troubleshooting Microsoft Windows systems
  • Experience identifying and resolving common hardware, software, and end-user technology problems
  • Strong troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills, including the ability to explain technical topics to nontechnical users
  • Strong customer service skills and ability to build positive working relationships
  • Ability to manage multiple support requests independently, set priorities, and meet service expectations
  • Professionalism, reliability, attention to detail, and care in handling confidential information
  • Reliable internet access and a dedicated workspace suitable for remote technical support
  • Preferred: Vocational or technical degree in information technology, computer science, or a related field
  • Preferred: CompTIA IT Fundamentals (ITF+) certification
  • Preferred: CompTIA A+ certification, completed or in progress
  • Preferred: Google IT Support Professional Certificate
  • Preferred: Experience supporting employees in a remote or distributed workplace
  • Preferred: Familiarity with help desk ticketing systems, user account administration, and IT asset management

Артықшылықтар

  • Work-from-home flexibility
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Generous paid time off and paid holidays
  • Remote work stipend
  • Professional development and learning opportunities
  • Supportive, collaborative, mission-driven work environment

Ұқсас жұмыс орындары

Manulife

Manulife Operations Supervisor, Hybrid Philippines

Manulife

Lead insurance operations at Manulife, overseeing service levels, workflows, audits, and team performance. This hybrid position supports teams in Quezon City or Lapu-Lapu City.

Ашу
Cross River

Engineering Manager, Cloud and Distributed Systems — Cross River, Jerusalem

Cross River

Lead and coach engineers building fintech services and infrastructure for payments, cards, lending, and crypto. This hybrid Jerusalem role focuses on cloud-native systems and engineering delivery.

Ашу
Aleph Alpha

Senior AI Researcher, Foundation Model Pre-Training — Aleph Alpha, Heidelberg

Aleph Alpha
51 – 200 Қызметкерлер
B2BЖасанды интеллект

Lead architecture and large-scale pre-training work for Aleph Alpha’s European foundation models, shaping training methods across thousands of GPUs. Build and refine PyTorch training recipes with the Heidelberg-based hybrid team.

Ашу
General Motors

Summer AI Research Intern, Embodied AI

General Motors

Research machine learning, robotics, and multimodal models for autonomous driving at General Motors. Run experiments and collaborate with research and engineering teams in a hybrid internship based in Sunnyvale, California.

Ашу
Mobileye

Senior Deep Learning Researcher, Autonomous Vehicles

Mobileye

Research and develop deep learning systems for Mobileye’s autonomous vehicles, including large-scale neural networks built for its EyeQ chip. Improve model performance and bring research into production.

Ашу
Local Crafts

Remote Customer Service Specialist — Local Crafts (US)

Local Crafts

Support Local Crafts’ online brands by assisting customers with orders, shipping, returns, and craft-related questions over phone, email, and chat. The role combines ticket resolution, order and account updates, and collaboration across teams.

Ашу
S&P Global

Director, Oil, Fuels, NGLs and Biofuels Consulting

S&P Global

Lead S&P Global’s oil, fuels, NGLs and biofuels consulting work across the Americas. Oversee complex projects, client relationships, business development and consulting revenue growth.

Ашу
Abbott

Medical Sales Representative, Egypt (Remote)

Abbott

Promote pharmaceutical products to healthcare professionals across Egypt through medical visits and relationship building. Meet ethical sales targets while sharing product information and market feedback.

Ашу
Sedric

Senior AI Tech Lead

Sedric

Lead Sedric’s AI reference architecture for agentic compliance systems. Build scalable LLM, retrieval, governance, and evaluation capabilities for financial services.

Ашу
Clear Channel Outdoor

Director, Client Solutions – Airport Advertising

Clear Channel Outdoor
1 001 – 5 000 Қызметкерлер
ЛогистикаМаркетингСаяхат

Lead consultative sales for Clear Channel Outdoor’s airport advertising portfolio, generating revenue across a designated territory. Build brand-owner relationships, develop customer-focused proposals, and manage the sales pipeline.

Ашу