Capital One
Capital One
Capital One — несие карталарын, автонесиелерді, банктік қызметтерді және жинақ өнімдерін ұсынатын қаржылық қызметтер мен қаржылық технологиялар компаниясы. Оның жұмысы клиенттердің ақшаны басқару тәсілін жақсарту үшін қаржылық сараптаманы технологиялармен және цифрлық құралдармен ұштастырады. Компанияның мансаптық бағыттары әртүрлілік пен инклюзия қағидаттарын ұстанатын жұмыс күші құрамында клиентке бағдарланған шешімдер әзірлеуді қамтиды.

Principal Client Support Specialist, EMV Certification (Onsite)

Lead EMV certification operations for Capital One payment partners, terminal vendors, and mobile application developers. Resolve technical queries, coordinate vendors, and guide Level 2 testing projects through approval.

Сипаттама

  • Manage the operational and administrative certification lifecycle for payment partners, terminal vendors, and mobile application developers against Level 2 functional and security requirements
  • Serve as the primary operational contact throughout certification, resolving a high volume of technical and process questions from external partners
  • Represent product providers in technical discussions, set expectations, and maintain progress across certification projects
  • Coordinate cross-functional activities that advance certification projects from intake through final approval
  • Apply knowledge of EMV specifications and card and security testing standards to support compliance with network requirements

Талаптар

  • High school diploma, GED, or equivalent certification
  • At least four years of experience with payment systems and EMV technologies
  • At least four years of experience in software or hardware testing and certification processes
  • At least three years of experience in product development or technical project support
  • Knowledge of payment certification levels, including Level 1 physical and interface testing, Level 2 kernel and functional testing, and Level 3 brand, acquirer, and issuer integration
  • Experience in a client-facing or vendor-support role handling technical support tickets, partner inquiries, or implementation issues
  • Capital One will not sponsor new applicants for employment authorization for this position

Артықшылықтар

  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives
  • Comprehensive, competitive, and inclusive health, financial, and other benefits designed to support overall well-being
  • Reasonable accommodations are available for applicants who require them

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