Commonwealth Bank
Commonwealth Bank
Commonwealth Bank — бөлшек, премиум, бизнес және институционалдық банкинг салаларын қамтитын австралиялық қаржылық қызметтер компаниясы. Оның қызметтеріне қорларды басқару, зейнетақы қорларын басқару, сақтандыру, инвестициялау және акциялармен брокерлік операциялар да кіреді. 52 000-нан астам қызметкері және 800 000-нан астам акционері бар Commonwealth Bank клиенттеріне қаржысын басқаруға және көбейтуге көмектесуге арналған кең ауқымды қаржылық өнімдер мен қызметтер ұсынады.

Chief Engineer, Customer Service Technology

Set CommBank’s customer service technology strategy and lead engineering across contact centres, lending and customer assistance. Build resilient, scalable platforms and AI-enabled experiences.

Сипаттама

  • Set the technology foundations and engineering direction for customer service platforms and assisted experiences.
  • Establish technical direction and promote engineering excellence, innovation and practical delivery.
  • Guide architecture roadmaps for digital, assisted and AI-enabled customer service.
  • Modernise legacy and future platforms, simplifying systems and reducing technical debt.
  • Create reusable service domains, APIs, events and engineering patterns across the Group.
  • Build shared foundations for customer context, journey orchestration, voice, messaging, knowledge and Agentic AI.
  • Advance modern engineering practices, including CI/CD, automated testing, observability, secure design and production readiness.
  • Build resilience, reliability, security and operational risk management into critical services.
  • Mentor senior engineers and influence leaders across product, architecture, cyber and risk.
  • Grow technical capability across teams and deliver safe, scalable, production-ready outcomes.

Талаптар

  • Lead technology strategy, architecture and engineering delivery in large enterprise environments.
  • Modernise complex technology estates, explain technical decisions to senior stakeholders and sustain highly critical production services.
  • Bring deep knowledge of contemporary software architecture, including cloud platforms, distributed systems, domain-based design, APIs, events or microservices.
  • Design resilient, highly available systems that account for security, observability, controls and operational risk.
  • Apply modern delivery and engineering practices, including automation, secure engineering, CI/CD and quality at scale.
  • Guide solution design through complex problem areas and set architecture guardrails that support autonomous engineering teams.
  • Understand the opportunities and engineering challenges of Agentic AI and generative AI in customer and colleague experiences.
  • Use influence, communication and mentoring to build alignment, navigate ambiguity and develop future technical leaders.
  • Provide deeply technical, hands-on engineering leadership.
  • Apply strong architectural judgement across complex production environments.

Артықшылықтар

  • Accessible, inclusive and respectful workplace.
  • Support and adjustments for applicants who need them.
  • Career development opportunities across the Commonwealth Bank Group.

Ұқсас жұмыс орындары

Bundesverbraucherhilfe e.V.

Editor-in-Chief, Federal Consumer Bulletin (Volunteer)

Bundesverbraucherhilfe e.V.

Lead the volunteer editorial team behind Bundesverbraucherhilfe’s daily consumer news bulletin. Oversee journalistic standards, editorial independence, coverage, and team development.

Ашу
Our National Conversation (ONC)

Remote Editorial Lead Intern (California)

Our National Conversation (ONC)
51 – 200 Қызметкерлер
B2CКоммерциялық емесМедиа

Lead writers, publication schedules, and editorial standards as an intern with Our National Conversation. Support its mission to reduce partisanship and promote solutions through youth-driven media.

Ашу
CB Talents Academy

Dutch-Speaking Customer Support Specialist (Remote, Portugal)

CB Talents Academy
1 – 10 Қызметкерлер
Білім беру

Support users of a global online payment platform in Dutch, handling payment questions, collections, assistance for vulnerable customers, and account administration remotely from Portugal.

Ашу
I

Senior Engineering Manager, Risk Engineering

Imprint
201 – 500 Қызметкерлер
КонсалтингҚаржыМаркетинг

Lead backend teams responsible for real-time payment authorization, fraud decisions, and underwriting at Imprint, an embedded payments and credit platform.

Ашу
Martin & Company

Director of P&C Insurance Consulting

Martin & Company

Lead client-facing property and casualty insurance consulting engagements at Martin & Company, a technology-enabled insurance advisory firm. Shape project scope, protect delivery quality, grow client accounts, and mentor consultants.

Ашу
Commonwealth Bank
General Dynamics Information Technology

Vice President and General Manager, Navy and Marine Corps

General Dynamics Information Technology

Lead GDIT’s Navy and Marine Corps technology services portfolio, with annual revenue above $700 million. Set business strategy, oversee financial performance and delivery, and drive growth across defense programs.

Ашу
Cyclops

Remote VP of Marketing, Stablecoin Payments

Cyclops

Lead Cyclops’ brand strategy for stablecoin payment infrastructure, spanning thought leadership, search visibility, conferences, analytics, media relations, and partner marketing.

Ашу
Blizzard Entertainment

Associate Director of International Marketing Strategy and Planning

Blizzard Entertainment
1 001 – 5 000 Қызметкерлер
SaaSОйындарЭлектрондық коммерция

Lead Blizzard’s international gaming marketing strategy, investment priorities, and growth planning. Develop financial models, market frameworks, and recommendations for executive decision-making.

Ашу