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Commonwealth Bank
Commonwealth Bank
Kvalificēta darbinieka vīzas sponsorsApdrošināšanaBanku darbībaKonsultācijas
Commonwealth Bank ir Austrālijas finanšu pakalpojumu uzņēmums, kas darbojas privātpersonu, premium, uzņēmumu un institucionālās banku darbības jomā. Tā piedāvājumā ietilpst arī fondu pārvaldība, pensiju uzkrājumi, apdrošināšana, ieguldījumu un akciju brokeru pakalpojumi. Ar vairāk nekā 52 000 darbinieku un vairāk nekā 800 000 akcionāru Commonwealth Bank nodrošina plašu finanšu produktu un pakalpojumu klāstu, lai palīdzētu klientiem pārvaldīt un vairot savus finanšu līdzekļus.
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Vakances uzņēmumā

Chief Engineer, Customer Service Technology

Set CommBank’s customer service technology strategy and lead engineering across contact centres, lending and customer assistance. Build resilient, scalable platforms and AI-enabled experiences.

AUAustrālijaKlātienēPilna slodzeVadošais speciālistsNepieciešamā Valoda: angļuInženieris
MākonisMikropakalpojumiSadalītās sistēmas

Apraksts

  • Set the technology foundations and engineering direction for customer service platforms and assisted experiences.
  • Establish technical direction and promote engineering excellence, innovation and practical delivery.
  • Guide architecture roadmaps for digital, assisted and AI-enabled customer service.
  • Modernise legacy and future platforms, simplifying systems and reducing technical debt.
  • Create reusable service domains, APIs, events and engineering patterns across the Group.
  • Build shared foundations for customer context, journey orchestration, voice, messaging, knowledge and Agentic AI.
  • Advance modern engineering practices, including CI/CD, automated testing, observability, secure design and production readiness.
  • Build resilience, reliability, security and operational risk management into critical services.
  • Mentor senior engineers and influence leaders across product, architecture, cyber and risk.
  • Grow technical capability across teams and deliver safe, scalable, production-ready outcomes.

Prasības

  • Lead technology strategy, architecture and engineering delivery in large enterprise environments.
  • Modernise complex technology estates, explain technical decisions to senior stakeholders and sustain highly critical production services.
  • Bring deep knowledge of contemporary software architecture, including cloud platforms, distributed systems, domain-based design, APIs, events or microservices.
  • Design resilient, highly available systems that account for security, observability, controls and operational risk.
  • Apply modern delivery and engineering practices, including automation, secure engineering, CI/CD and quality at scale.
  • Guide solution design through complex problem areas and set architecture guardrails that support autonomous engineering teams.
  • Understand the opportunities and engineering challenges of Agentic AI and generative AI in customer and colleague experiences.
  • Use influence, communication and mentoring to build alignment, navigate ambiguity and develop future technical leaders.
  • Provide deeply technical, hands-on engineering leadership.
  • Apply strong architectural judgement across complex production environments.

Priekšrocības

  • Accessible, inclusive and respectful workplace.
  • Support and adjustments for applicants who need them.
  • Career development opportunities across the Commonwealth Bank Group.

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