City National Bank of Florida — Флоридада орналасқан, жеке тұлғалар мен бизнеске жеке және корпоративтік банкинг, несие беру және әл-ауқатты басқару қызметтерін ұсынатын қаржы ұйымы. Банк жергілікті нарықтағы тәжірибесін күнделікті қаржысын, қаржыландыру қажеттіліктерін және ұзақ мерзімді қаржылық мақсаттарын басқаратын клиенттерге жеке қолдаумен ұштастырады. Банк және қаржы секторындағы жұмыс беруші ретінде банк қаржылық қызметтердің кең ауқымына және клиенттерге бағытталған операцияларға байланысты мүмкіндіктер ұсынады.
International Client Services Specialist – City National Bank of Florida
Support international personal and business banking clients at City National Bank of Florida. Manage onboarding, account servicing, wires, compliance matters, lending transactions, and relationship support.
Сипаттама
- Support customers within the bank’s Personal and Business Banking division
- Strengthen existing international personal banking relationships while developing new personal and business accounts
- Prepare and maintain sensitive regulatory documentation
- Assist with onboarding by opening and processing accounts, products, and services
- Act as the main service contact for assigned clients
- Resolve documentation, KYC, CIP, Regulation E, fraud, overdraft, and wire-related compliance matters
- Process stop payments, internal transfers, domestic and international wires, account openings and closures, CIS updates, loan advances, and paydowns
- Resolve exception items received from Deposit Operations and Electronic Banking
- Address client questions about deposits, loans, accounts, billing, insurance, escrows, and flood insurance
- Follow all operational, security, and compliance procedures
- Make account servicing decisions, including approving overdrafts within authorized limits
- Draft written responses to inquiries from BSA Compliance
- Communicate directly with clients and safeguard confidential account files
- Maintain current knowledge of banking products and operating systems
- Recognize cross-selling opportunities and refer prospects to the designated Relationship Manager
- Coordinate with internal teams, account officers, and clients when necessary
- Create reports, evaluate trends, present management findings, and recommend actions
- Attend client meetings when required
Талаптар
- At least 2–4 years of teller or client service experience is required, preferably in financial services
- Knowledge of procedures and policies governing bank teller operations
- Working familiarity with online banking systems or teller terminals
- Substantial sales experience
- Demonstrated ability in needs-based selling and high-level client service
- Ability to prepare or interpret detailed written information and complete mathematical calculations accurately
- Capacity to process complex transactions efficiently and precisely
- Strong security awareness, accuracy, and attention to detail
- Understanding of federal and state laws applicable to teller operations
- Ability to achieve or surpass sales targets while maintaining excellent client service
- Availability for extended hours, including weekends when necessary
- High school diploma or GED equivalent
- A comparable combination of education and relevant professional experience may substitute for a degree
Артықшылықтар
- Equal opportunity employment
- Reasonable accommodations are available for candidates participating in interviews
- Hybrid work arrangement