Concept2, Inc.
Concept2, Inc.
1976 жылы негізі қаланған Concept2, Inc. — кәсіби спортшылар, фитнес залдары және күнделікті жаттығатын адамдар пайдаланатын жабық кеңістіктегі жаттығу құрылғыларымен танымал фитнес жабдықтарын өндіруші компания. Оның өнімдер қатарына RowErg, SkiErg және BikeErg кіреді. Компания спорттың әртүрлі түрлеріндегі жаттығу, дене дайындығын жетілдіру және жарыс мақсаттарына арналған берік жабдықтарға басымдық береді. Сондай-ақ Battle Cancer ұйымымен ынтымақтастығын қоса алғанда, бастамалар мен серіктестіктер арқылы фитнес қауымдастықтарын қолдайды.

Customer Service Representative

Support customers using Concept2 fitness ergometers, racing oars, and spare parts. Resolve product questions and technical issues while documenting recurring problems and customer feedback.

Сипаттама

  • Support orders, product inquiries, and technical troubleshooting for RowErgs, SkiErgs, BikeErgs, StrengthErgs, composite racing oars, and spare parts
  • Assist customers by phone, email, web, and occasional in-person communication
  • Diagnose mechanical and electronic product issues through product expertise, documentation, and targeted questions
  • Build and maintain comprehensive knowledge of Concept2 products, components, and recurring field issues
  • Record customer contacts, technical concerns, product feedback, and performance patterns
  • Escalate recurring product problems and potential improvements to internal teams
  • Deliver consistently professional, attentive customer service

Талаптар

  • At least 1–3 years of professional experience in customer service, technical support, or product support
  • Working knowledge of mechanical or electronic systems; practical troubleshooting experience is preferred
  • Strong diagnostic reasoning and problem-solving ability
  • Excellent spoken and written communication skills
  • Active listening skills with the ability to ask useful diagnostic questions
  • Highly organized, detail-oriented approach to work
  • Comfort with Microsoft Office applications, including Word, Excel, and Outlook, plus CRM or ticketing tools
  • Ability to work independently and contribute effectively within a team
  • Experience supporting technical consumer products and reviewing product or warranty performance data
  • Background in rowing or fitness is advantageous
  • Current and future authorization to work in the United States is required
  • Visa sponsorship is unavailable

Артықшылықтар

  • Quarterly variable wage program tied to company and employee performance
  • Casual office environment
  • Flexible scheduling
  • Medical, dental, and vision premiums fully covered for employees and their families
  • Supportive workplace that recognizes strong performance

Ұқсас жұмыс орындары

Salonkee

Sales Representative – Salon Software, Braunschweig

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Help Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.

Ашу
Salonkee

Salonkee Sales Representative (Career Changer) – Hannover

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Grow Salonkee’s salon software business in Hannover by building relationships with salon owners and guiding them through product demonstrations. Manage the sales process from prospecting to close while planning your week independently.

Ашу
Red Hat

Consulting Cloud Architect, OpenShift

Red Hat

Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.

Ашу
Kreato Global | BPO and Language Solutions
Red Hat

Red Hat OpenShift Cloud Consultant

Red Hat

Implement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.

Ашу
Taurus SA

IT Technician and Client Support Specialist

Taurus SA
51 – 200 Қызметкерлер
Банк ісіКриптовалютаФинтех

Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.

Ашу
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ашу
Mars

Mars Customer Manager, Wegmans Account, Illinois Remote

Mars

Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.

Ашу
Outforce

Credit Control and Collections Analyst

Outforce

Manage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.

Ашу