Concept2, Inc.
Concept2, Inc.
1976 में स्थापित Concept2, Inc. एक फिटनेस उपकरण निर्माता है, जो प्रतिस्पर्धी खिलाड़ियों, जिम और रोज़मर्रा के फिटनेस प्रेमियों द्वारा इस्तेमाल की जाने वाली इनडोर प्रशिक्षण मशीनों के लिए जाना जाता है। इसके उत्पादों में RowErg, SkiErg और BikeErg शामिल हैं। कंपनी विभिन्न खेलों में प्रशिक्षण, कंडीशनिंग और रेसिंग के लिए टिकाऊ उपकरणों पर ज़ोर देती है। Concept2, Inc. Battle Cancer के साथ सहयोग सहित विभिन्न पहलों और साझेदारियों के माध्यम से फिटनेस समुदायों का भी समर्थन करती है।

Customer Service Representative

Support customers using Concept2 fitness ergometers, racing oars, and spare parts. Resolve product questions and technical issues while documenting recurring problems and customer feedback.

विवरण

  • Support orders, product inquiries, and technical troubleshooting for RowErgs, SkiErgs, BikeErgs, StrengthErgs, composite racing oars, and spare parts
  • Assist customers by phone, email, web, and occasional in-person communication
  • Diagnose mechanical and electronic product issues through product expertise, documentation, and targeted questions
  • Build and maintain comprehensive knowledge of Concept2 products, components, and recurring field issues
  • Record customer contacts, technical concerns, product feedback, and performance patterns
  • Escalate recurring product problems and potential improvements to internal teams
  • Deliver consistently professional, attentive customer service

आवश्यकताएँ

  • At least 1–3 years of professional experience in customer service, technical support, or product support
  • Working knowledge of mechanical or electronic systems; practical troubleshooting experience is preferred
  • Strong diagnostic reasoning and problem-solving ability
  • Excellent spoken and written communication skills
  • Active listening skills with the ability to ask useful diagnostic questions
  • Highly organized, detail-oriented approach to work
  • Comfort with Microsoft Office applications, including Word, Excel, and Outlook, plus CRM or ticketing tools
  • Ability to work independently and contribute effectively within a team
  • Experience supporting technical consumer products and reviewing product or warranty performance data
  • Background in rowing or fitness is advantageous
  • Current and future authorization to work in the United States is required
  • Visa sponsorship is unavailable

लाभ

  • Quarterly variable wage program tied to company and employee performance
  • Casual office environment
  • Flexible scheduling
  • Medical, dental, and vision premiums fully covered for employees and their families
  • Supportive workplace that recognizes strong performance

संबंधित नौकरियाँ

NatWest Group

Principal AI Engineer, UCX Platform (VP)

NatWest Group

Lead the design of secure, scalable AI and software platforms for a banking organization. Guide architecture, automation, DevOps, and agentic AI engineering across platform teams.

खोलें
WADE Group

Senior AI Engineer, Mabriq

WADE Group
1 – 10 कर्मचारी
SaaSपरामर्शविपणन

Build intelligent applications, AI agents, and data-driven solutions at Mabriq, a data and AI consultancy. The role focuses on Azure, Microsoft Foundry, RAG, backend development, and cloud platforms.

खोलें
AbbVie

National MSL Director, Gastroenterology at AbbVie

AbbVie

Lead AbbVie’s U.S. immunology field medical strategy and MSL teams. Oversee training, compliance, budgets, and alignment with clinical programs.

खोलें
General Dynamics Information Technology

Senior AI Engineer and Architect

General Dynamics Information Technology

Lead AI, machine learning, and large language model architecture for General Dynamics Information Technology’s government, defense, and intelligence missions. Take solutions from proof of concept to production across complex operational settings.

खोलें
Lyra Health

Vice President of Global Accounting at Lyra Health

Lyra Health

Lead Lyra Health’s global accounting organization as it prepares for public-company reporting. Oversee financial reporting, SOX controls, treasury, automation, and accounting transformation.

खोलें
Maker Lab

Senior AI Lead, Insights — Maker Lab (Singapore, Hybrid)

Maker Lab

Lead agentic AI, predictive intelligence, and governance initiatives for Maker Lab’s marketing teams across JAPAC. Advise executives and mentor senior AI specialists.

खोलें
EY

EY Associate Director, Global Service Lines Finance

EY

Advise EY Service Line CFOs on financial planning, forecasting and performance insights. Support strategic decisions across Assurance, Consulting, Strategy and Transactions, and Tax.

खोलें
NatWest Group
HighLevel

Staff Frontend Engineer, Commerce (India, Remote)

HighLevel

Lead Commerce frontend architecture at HighLevel, an AI-powered business operating system for agencies and small businesses. Improve performance, accessibility, engineering standards, and scalable commerce experiences.

खोलें
Chemin AI