Remote Chief of Staff to the CEO (Integrator)
NexScaleServe as NexScale’s EOS Integrator, partnering with the CEO to align priorities, customers, partners, product, and operations at an AI company for wellness and fitness businesses.
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Gainsight — клиенттердің табысқа жетуіне және сатудан кейінгі өсуге бағытталған корпоративтік SaaS компаниясы. Оның платформасы клиенттердің табысын басқаруды, өнім тәжірибесін, клиенттер қауымдастықтарын, Skilljar арқылы клиенттерді оқытуды және Staircase AI, Agent Studio мен Gainsight MCP қоса алғанда, жасанды интеллектке негізделген құралдарды біріктіреді. Компания бизнеске клиенттерді ұстап қалу көрсеткішін жақсартуға, қолданыстағы шоттарды кеңейтуге, өнімді пайдалануды арттыруға және клиенттер табысы менеджерлері мен өнім топтарының жұмыс процестерін автоматтандыруға көмектеседі. Gainsight-тың жұмысқа қабылдау қызметі корпоративтік клиенттерге арналған ауқымды шешімдер әзірлейтін кең ауқымды B2B технологиялық ұйымды қамтиды.
Chief of Staff to the CEO
Partner with Gainsight’s CEO on executive communications, company strategy, and leadership operations. Lead planning, board engagement, and AI-enabled decision-making at a customer success software company.
Америка Құрама Штаттары
Калифорния215 000 $ – 235 000 $ / жыл
ҚашықтанТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліШтаб бастығыСипаттама
- Support the CEO in extending their impact across the company.
- Run the executive operating rhythm and keep the leadership team aligned.
- Create CEO presentations, scripts, talking points, and messaging.
- Prepare the CEO and executives for public speaking and media appearances.
- Coordinate CEO speaking requests with Marketing.
- Write company-wide announcements and thought leadership content for the CEO.
- Work with Marketing and PR on press releases, books, and external media.
- Coordinate culture initiatives led by the CEO.
- Set agendas, facilitate executive meetings, and track follow-up.
- Plan Board meetings, executive offsites, QBRs, All Hands, Weekly Huddles, ELT meetings, and operations meetings.
- Join strategic meetings, conferences, and offsites with the CEO, documenting decisions and timelines.
- Manage board decks, board letters, investor materials, and preparation for Board Working Team calls.
- Distribute Board documents through Box and serve as the Vista team’s day-to-day contact.
- Lead annual strategic planning with Finance, the CFO, and the ELT.
- Lead the V2MOM process and reporting.
- Assist with M&A and strategic partnership evaluations.
- Lead high-priority, cross-functional initiatives sponsored by the CEO from start to finish.
- Create executive dashboards, KPI tracking, performance reports, and business reviews.
- Integrate AI into planning, reporting, and analysis workflows.
- Advise business-unit GMs and functional leaders on strategic matters.
- Respond promptly by email, Slack, text, and phone, including outside regular hours and on Sunday evenings.
- Travel locally, nationally, and internationally to work onsite with the CEO as needed.
- Occasionally travel for team meetings, training, and company events.
Талаптар
- Bring 5–10 years of relevant experience.
- Have a bachelor’s degree or equivalent experience.
- Demonstrate success in a Chief of Staff, strategy, business operations, management consulting, investment banking, venture capital, or private equity role.
- Show exceptional writing skills, including the ability to write in a senior executive’s voice.
- Think in a structured way and turn ambiguous information into clear recommendations.
- Manage multiple complex, cross-functional workstreams and drive accountability without formal authority.
- Apply analytical skills, including financial modeling and synthesis of data from multiple sources.
- Use Excel, PowerPoint or Google Slides, and modern data and collaboration tools proficiently.
- Bring strong executive presence and interpersonal skills.
- Use leading LLMs and AI assistants hands-on every day, with strong AI fluency.
- Understand how to embed AI into operating rhythms.
- Have experience designing operating cadences, annual planning cycles, and company-wide goal-setting.
- Be familiar with OKR/V2MOM and annual planning processes.
- Use sound judgment and discretion, and stay aligned with CEO priorities.
- Work comfortably amid ambiguity and rapid change.
- Preferred: MBA from a top-tier program.
- Preferred: Familiarity with customer success, post-sale SaaS, or customer success technology.
- Preferred: Experience building AI workflows, custom GPTs, agents, or lightweight automations.
- Preferred: M&A due diligence or post-merger integration experience, or experience with private equity sponsors.
Артықшылықтар
- Eligible for an annual bonus.
- Participate in Gainsight’s equity program.
- Employee-only medical premiums fully covered.
- Flexible paid time off.
- 401(k) plan.
- Dental and vision coverage.
- Remote work options.
- $10,000 lifetime fertility stipend.
- Access to coworking spaces worldwide.
- One dedicated Recharge Holiday long weekend each quarter.
- Mentoring and career development opportunities.
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