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OpenLoop
OpenLoop
201 – 500 Employees
ConsultingLegalLogistics
OpenLoop is a telehealth technology and managed services company that helps organizations build and operate virtual care programs under their own brands. Its platform supports core workflows such as scheduling, booking, payments, and EHR and API integrations, while its operational services extend across clinician staffing, credentialing, payer coverage, revenue cycle management, regulatory support, and patient assistance. OpenLoop works with health plans, hospitals and health systems, retailers, employers, and digital health companies, combining AI-enabled operations with a nationwide clinician network and coverage that includes Medicare and Medicaid. Its hiring context spans the teams needed to develop, deliver, and support scalable virtual healthcare services.
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Workplace Operations Manager, OpenLoop — Dallas Hybrid

OpenLoop is hiring a Workplace Operations Manager to oversee multi-site offices, executive support, facilities, vendors, compliance, budgets, and employee experience. This full-time hybrid role is based in Dallas, Texas.

USUnited StatesTXTexasHybridFull-timeMiddleSeniorEnglish RequiredOperations

Description

  • Direct day-to-day operations across all OpenLoop physical office locations
  • Manage office managers and administrators, including hiring, onboarding, coaching, scheduling, and performance reviews
  • Create standardized playbooks, service expectations, escalation procedures, site reviews, and cross-location reporting
  • Deliver workplace support for executives and the board, covering meeting and offsite logistics, guest hosting, travel readiness, and executive, board, client, and leadership events
  • Oversee reception and guest services, including sign-in, badges, parking, access, pantry supplies, catering, beverage programs, and event setup and teardown
  • Maintain relationships with landlords and property managers while coordinating maintenance, building access, HVAC, freight elevators, deliveries, lease obligations, emergency readiness, and security liaison work
  • Manage seating plans, occupancy, wayfinding, signage, office relocations, space updates, reconfigurations, FF&E purchasing, and office launches, expansions, and closures
  • Set meeting-room booking practices and maintain AV readiness through audits, maintenance, issue resolution, hardware setup, technology pilots, large meetings, training sessions, and executive offsites
  • Oversee vendor relationships, contracts, renewals, service quality, competitive sourcing, vendor records, invoices, and preventive maintenance
  • Coordinate office supplies, branded materials, mail and courier services, onboarding workstations, welcome kits, badges, parking, orientation, employee events, and culture initiatives
  • Ensure compliance with OSHA, fire codes, and ADA requirements; perform safety checks and manage first aid, AED supplies, emergency contacts, and floor warden assignments
  • Manage physical and digital mail, lease and address updates, and the facilities and address portfolio in partnership with Legal, Compliance, Credentialing, and Finance
  • Administer the facilities, supplies, vendor, and hospitality budget by monitoring monthly actuals, finding savings, processing purchases and invoices, and reporting variances to the Director of Workplace Operations

Requirements

  • At least five years of experience in corporate or senior executive support, office management, senior event coordination, or logistics with substantial customer-facing responsibilities in a complex, fast-paced setting
  • Experience managing or supervising administrative, office, or operations teams, including teams based at other locations, is strongly preferred
  • Exceptional organization and attention to detail, with the ability to prioritize competing demands across multiple sites and stakeholders
  • Proactive, resourceful, and capable of anticipating needs and resolving issues independently
  • Strong professional written and verbal communication skills
  • Demonstrated discretion when handling confidential and executive-level information
  • Able to work independently while coordinating effectively across functions in a fast-paced environment
  • Experience overseeing vendors, contracts, and operating budgets
  • Proficiency with Microsoft Office, Google Workspace, and Zoom or comparable platforms
  • Strong customer-service orientation and meticulous attention to detail
  • Willingness and ability to travel between OpenLoop office locations as needed

Benefits

  • Medical, dental, and vision coverage
  • Flexible Spending Accounts and Health Savings Accounts
  • Flexible paid time off
  • 401(k) plan with company match
  • Life insurance
  • Pet insurance
  • Workplace culture centered on autonomy, competence, and belonging

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