Core Banking Systems Engineer
Swisscom
Operate and improve Swisscom’s core banking and banking applications. Support integrations, incident resolution, releases, and technical projects.
Open
Medtronic is a global healthcare technology and manufacturing company developing solutions for complex medical conditions. Its work brings together large, international teams and close collaboration with healthcare professionals to improve treatments, therapies, and access to medical technology. With more than 95,000 employees across over 150 countries, Medtronic focuses on advancing patient care while supporting inclusion, diversity, equity, and sustainable practices across its operations.
Remote Customer Service Specialist in France
Support Medtronic’s healthcare technology customers with service and repair requests. Manage service systems, orders, quotations, invoicing, disputes, and spare-parts coordination.
Description
- Provide administrative support by handling service requests, inquiries, and communications with customers, vendors, and internal teams.
- Work independently on complex assignments, including situations where procedures are not fully established.
- Communicate with customers and colleagues by phone and email, partnering with Service Engineers, workshop teams, and cross-functional departments.
- Maintain service operations in platforms such as ServiceNow, SAP, and Salesforce.
- Monitor orders, process invoicing and disputes, and arrange spare-parts logistics.
- Create and track quotations for repairs, maintenance services, and parts sales.
- Contribute to continuous improvement initiatives by identifying opportunities to streamline processes.
- Follow quality requirements, complete assigned training, and ensure service and repair activities are carried through to completion.
Requirements
- At least two years of relevant professional experience.
- Background in customer service, preferably in healthcare or technical services.
- Clear communication skills and a customer-focused approach.
- Strong attention to detail and analytical ability.
- Excellent organisation, planning, and time-management skills.
- Proactive, self-directed approach suited to a fast-paced work environment.
- Effective collaboration and interpersonal skills.
- Salesforce experience is preferred.
- Experience with SAP or another ERP platform is preferred; training is provided.
- Professional proficiency in English.
Benefits
- Competitive salary with a flexible benefits package.
- Access to benefits, resources, and compensation plans intended to support different career and life stages.
- Eligibility for the Medtronic Incentive Plan, a short-term incentive program.
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