Civil Engineer, PE Technical Manager
Michael Baker International
Lead engineering teams and complex land development and utility infrastructure projects. Support government, military, commercial, and public infrastructure clients.
Open
SouthState Bank is a banking and financial services company serving individuals, businesses, and corporate clients. Its personal banking offerings include checking and savings accounts, credit cards, digital banking, personal loans, mortgages, and home equity lines of credit. The bank also supports business customers with small business and commercial banking, lending, lines of credit, and cash flow management. Additional services include investment guidance, financial and retirement planning, and wealth management for both individuals and organizations.
Remote Customer Care Representative I
Handle SouthState Bank customer inquiries about accounts, digital banking, and debit cards in a remote role. Provide secure, personalized service through inbound calls and banking systems.
Description
- Serve internal and external customers with attentive support.
- Resolve inquiries through active listening, critical thinking, and effective questions.
- Answer inbound calls accurately, professionally, and promptly.
- Assist with balances, transaction histories, transfers, stop payments, loan inquiries, PIN resets, account updates, products, and check orders.
- Provide first-level digital banking help with multifactor authentication and online banking profiles.
- Support debit card inquiries and research, block or replace cards, and handle Regulation E disputes.
- Process inquiries accurately and efficiently in line with policies and procedures.
- Promote virtual branch services.
- Meet or exceed quality and productivity targets.
- Authenticate callers on every call and help reduce bank losses.
- Review and interpret customer information using available systems and resources.
- Troubleshoot common PC issues and navigate internet, intranet, and other systems.
- Inform customers about changes to bank services and practices.
- Follow company and department policies and established procedures.
- Complete other assigned duties, tasks, and skills training.
Requirements
- Live within 50 miles of Denton, Texas.
- High school diploma or equivalent.
- Prior customer service experience in an inbound call center.
- Experience in financial services.
- Strong computer skills and ability to navigate systems to resolve issues quickly.
- Excellent verbal communication, listening, and problem-solving skills.
- Handle confidential information professionally.
- Ability to work flexible hours when needed.
- Work effectively in a fast-paced environment and meet or exceed goals.
- Complete annual regulatory compliance training.
- Successfully complete Customer Care new-hire training.
- Maintain a dedicated work area separate from other living areas to protect information privacy.
- Keep company-sensitive documents secure.
- Do not provide child or adult care during scheduled work hours.
- Reliable cable, DSL, or fiber optic/FiOS internet with at least 10 Mbps download and 5 Mbps upload speeds.
- Connect directly to the router or modem by Ethernet.
- Be available to travel when needed.
- Work 10 a.m.–7 p.m. Central Time, with rotational Saturday shifts.
Benefits
- Remote work opportunity.
- Remote-work standards and eligibility requirements.
- Annual regulatory compliance training.
- Customer Care new-hire training.
- Flexible hours when needed.
- Rotational Saturday shifts.
- Equal opportunity employer, including disabled people and veterans.
Related Jobs
Graduate Civil Engineer
SMEC
Civil engineering graduate supporting major infrastructure projects at SMEC through design, analysis, and site visits. Based in Newcastle or Canberra, with a structured two-year development program.
Open
Senior AI Customer Engineer
Cloudflare
United States
California$213,500 – $335,500 / year
HybridFull-timeSeniorEnglish RequiredAI EngineerMachine Learning EngineerGuide startups and digital-native businesses as they build AI applications on Cloudflare’s developer platform. Lead technical discovery, demonstrations, proofs of concept, and developer-focused sales engagements.
Open
Walmart Director of Data Science, Bentonville
WalmartLead data scientists and modeling strategy for Walmart Connect, Walmart’s retail media business. Build forecasting, segmentation, and growth models to support its operations.
Open
Senior Medical Analytics Leader, Care Gaps and Customer Segmentation
PfizerUnited States
Massachusetts
New York
Pennsylvania$230,900 – $384,800 / year
HybridFull-timeSeniorEnglish RequiredData ScientistLead Pfizer’s medical analytics strategy for identifying care gaps and prioritizing healthcare professionals. Guide analytics teams and delivery while aligning insights with product strategy and stakeholder needs.
Open
Capitec Business Manager, Pietermaritzburg
Capitec
Grow Capitec’s Business Banking, Rental Finance, or Payment Services portfolios through supplier partnerships and client relationships. Drive sales, manage credit applications, and support portfolio growth in the local market.
Open
Remote Office Administrator, Psychology Practice
Wellness Road PsychologyManage client intake, scheduling, credentialing, billing, and clinician onboarding for a remote psychology practice. Support compliance across multiple states and help improve daily operations as the practice grows.
Open
Data Scientist, Generative AI
Ford Motor CompanyUnited States
Michigan$99,600 – $192,900 / year
HybridFull-timeJuniorMiddleEnglish RequiredData ScientistBuild production large language model and generative AI solutions for Ford’s enterprise and mobility applications. Develop evaluation frameworks, agentic workflows, and machine learning systems on Google Cloud.
Open
On-Site Graphic Designer at Common Sail Investment Group
Common Sail Investment GroupCreate branded print, digital, and social content for Common Sail Investment Group. Develop campaign concepts and visual assets for a range of marketing channels.
Open
AI Software Engineer, Generative AI — Allianz, Hong Kong
Allianz
Build full-stack generative AI applications for Allianz Global Investors, from early prototypes to production platforms. Work with asset management teams to shape and deliver practical AI solutions.
Open