Stefanini LATAM
Stefanini LATAM
Stefanini LATAM is a technology solutions provider focused on digital transformation and business modernization. With more than 30 years of experience, the company helps organizations improve operational models and customer experiences through automation, artificial intelligence, cybersecurity, and data analytics. Its work combines consulting with technology implementation, supporting clients as they identify opportunities to optimize processes, respond to changing market conditions, and pursue sustainable growth.

Remote Administrative Assistant and CTS Data Entry Specialist - Peru

Provide remote administrative support for CTS payments, deposits, and account openings for Stefanini and Interbank. Manage inboxes, validate data, process requests, and meet established SLAs.

Description

  • Review and manage emails received daily in assigned CTS inboxes
  • Identify and categorize CTS-related requests
  • Run established macros and process workflows
  • Forward emails unrelated to the CTS process
  • Check that submitted information is complete
  • Track requests that are pending or require corrections
  • Record and process CTS deposit requests through Interbank platforms
  • Use operational applications such as PPAweb
  • Enter and validate information submitted by companies
  • Check request statuses and update operational tracking records
  • Handle operational observations and incidents
  • Meet established service response times
  • Manage emails requesting new CTS accounts
  • Review information required for account openings
  • Record requests in the designated application
  • Open accounts according to Interbank procedures
  • Send account-creation confirmations
  • Follow up on requests with outstanding observations

Requirements

  • Six months to one year of experience in back-office work, banking operations, data processing, or administrative functions
  • Experience with financial products, CTS, or high-volume processes is preferred
  • Experience using operations-management applications or platforms, preferably PPAweb
  • Intermediate Excel proficiency
  • Ability to work with large volumes of information
  • Strong attention to detail, organization, and analytical skills
  • Focus on meeting objectives and service-level agreements
  • Technical studies or university coursework, completed or in progress
  • Technical knowledge of operations processing, PPAweb, and intermediate Excel
  • Customer focus, problem-solving, teamwork, effective communication, organization, planning, results orientation, and attention to detail

Benefits

  • Remote work available
  • 100% remote work arrangement

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