LogoFresh Jobs Ahead
Hunt St
Hunt St
1 – 10 Employees
B2BHR TechRecruitment
Hunt St is an Australia-based recruiting firm that helps small and medium-sized businesses hire offshore talent directly. The company combines candidate sourcing across countries including the Philippines, Nepal, Indonesia, and India with job advertising, screening, interviews, and legal support for compliant remote hiring. Its one-time finder’s fee model is designed to offer a transparent alternative to traditional outsourcing agencies, while its process emphasizes ethical recruitment, fair compensation, security, and compliance.
LinkedIn
Company Jobs

Remote Administrative and Customer Coordinator – HubSpot

Manage HubSpot operations, member support, policy administration, and CRM data for an Australian pet insurance business. This remote independent contractor role is open to candidates based in the Philippines.

PHPhilippines
$1,500 / month
RemoteContractJuniorMiddleNo degree requiredEnglish RequiredAdministrative CoordinatorGeneral

Description

  • Manage the full Ops, Admin and HubSpot process
  • Review and triage the shared inbox twice each day
  • Respond promptly to member enquiries and support requests
  • Handle support tickets covering general enquiries, policy updates, cancellations, and payment issues
  • Administer policies through HubSpot and Softsure
  • Address member billing questions and payment concerns
  • Assist with banking confirmations and failed payments
  • Keep HubSpot CRM records accurate throughout the member lifecycle
  • Maintain accurate deal stages and sales pipelines
  • Track banking confirmations and complete all required fields
  • Flag system, process, and data issues that may affect member experience or CRM accuracy
  • Partner with the Growth Manager on daily member operations
  • Attend and contribute to the weekly L10 team meeting
  • Take part in Quarterly Planning
  • Recommend improvements to operational processes
  • Resolve tickets within agreed response times while keeping CRM data accurate and current

Requirements

  • Based in the Philippines
  • At least two years of practical HubSpot CRM experience
  • Able to manage deals, pipelines, support tickets, workflows, and basic reports
  • Fluent in written and spoken English
  • Background in customer service, member support, or comparable customer-facing operations
  • Strong written and verbal communication abilities
  • Highly detail-oriented and comfortable following structured processes, checklists, and non-negotiable procedures
  • Able to handle member enquiries and sensitive discussions with patience and empathy
  • Disciplined about maintaining accurate, current CRM and operational records
  • Available during Philippines-based hours with substantial overlap with Sydney business hours (AEST)
  • Experience in insurance, financial services, or subscription businesses is highly relevant
  • Comfortable collaborating with teams in Sydney and Manila
  • Proactive in identifying process, system, and data issues and proposing improvements
  • Receptive to coaching and quick to learn new tools and systems
  • Able to disclose existing ongoing roles or client engagements
  • Able to list this engagement on LinkedIn as “Independent Contractor”

Benefits

  • Work remotely from home
  • Manage your schedule flexibly as an independent contractor
  • Maintain meaningful overlap with Sydney business hours while retaining contractor flexibility
  • Receive coaching and opportunities to learn new tools and systems

Related Jobs

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Employees
HealthcareHospitalityLogistics
ARArgentinaBOBoliviaBRBrazilCLChileCOColombiaCRCosta RicaCUCubaDODominican RepublicECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicoNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslator

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Open