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Alliant Insurance Services
Alliant Insurance Services
B2BConsultingInsurance
Alliant Insurance Services is a national insurance brokerage and risk-management firm serving commercial organizations with property and casualty coverage, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and specialized risk solutions. Its expertise spans sectors including agribusiness, aviation, construction, cyber, energy, healthcare, real estate and hospitality, and transportation. In addition to traditional brokerage, Alliant provides benefits consulting and human capital services, acting as a broad-based advisor for organizations managing complex insurance and workforce needs.
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Remote Account Coordinator, Small Group Benefits

Support producers, account managers, and clients with small-group benefits administration in a remote role. Responsibilities include applications, renewals, proposals, correspondence, client service, and account data maintenance.

USUnited StatesRemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAccount ManagerSales

Description

  • Assist producers and account managers with new business, renewals, and ongoing client account services
  • Build positive carrier relationships and support clients and their employees through advocacy and continued benefits education
  • Deliver administrative assistance and responsive customer service
  • Prepare census files for proposals and renewal business
  • Process individual and group applications
  • Draft routine correspondence for clients and carriers
  • Respond to client questions about service accounts
  • Maintain professional relationships with clients and carrier representatives through high-quality customer service
  • Coordinate internal resources to address clients’ management needs
  • Enter and update complete, accurate account information promptly while following agency management system data standards and data-integrity requirements
  • Handle additional responsibilities as assigned

Requirements

  • High school diploma or an equivalent combination of education and experience
  • At least two years of relevant work experience
  • Willingness to complete supervisor-directed Career Path requirements, including Group 1 licensing
  • Strong verbal and written communication abilities
  • Customer service proficiency, including effective telephone and listening skills
  • Effective problem-solving and time-management abilities
  • Critical thinking and sound judgment to identify and prioritize key issues quickly
  • Ability to collaborate effectively and contribute to a strong team environment
  • Ability to manage priorities across multiple projects and deadlines
  • Proficiency with Microsoft Office Suite

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