LogoFresh Jobs Ahead
U.S. Bank
U.S. Bank
ConsultingInsuranceLogistics
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.
LinkedIn
Company Jobs

Relationship Banker – Edwardsville, Illinois

U.S. Bank is hiring a Relationship Banker to serve customers through branch, appointment-based, and digital channels in Illinois. The role focuses on banking guidance, account opening, transactions, product recommendations, and client relationship management.

USUnited StatesILIllinois
$20 – $24 / hour
On-siteFull-timeMiddleSeniorEnglish RequiredBankerGeneral

Description

  • Serve customers through in-person, scheduled, and virtual interactions
  • Identify and address customers’ banking needs
  • Collect and process customer and account details
  • Explain deposit and lending products and services to clients
  • Recommend banking solutions aligned with individual goals
  • Perform proactive client outreach and follow-up
  • Stay current on consumer and business banking products and digital services
  • Welcome clients and handle routine transactions
  • Work collaboratively with branch colleagues and business partners
  • Establish new consumer and business accounts
  • Handle service requests and submit credit applications
  • Introduce clients to new and self-service digital banking tools
  • Use available resources and technology to improve customer service and operational accuracy

Requirements

  • High school diploma or equivalent qualification
  • Typically three to four years of related retail banking experience, or equivalent experience combined with relevant training
  • NMLS registration in accordance with the S.A.F.E. Act of 2008 and Regulation Z
  • Completion of NMLS registration requires criminal background and credit checks
  • Ability to develop client relationships through proactive outreach and follow-up
  • Strong client engagement and communication skills
  • Detailed understanding of applicable bank and branch policies, procedures, and support systems
  • Demonstrated customer service and interpersonal abilities
  • Experience using and presenting digital products and self-service technology
  • Ability to uncover customers’ underlying needs while applying a digital-first approach
  • Basic ability to make suitable recommendations that address customer needs proactively and reactively
  • Financial services experience is preferred
  • Ability to follow U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety requirements

Benefits

  • Medical, dental, and vision healthcare coverage
  • Basic and optional term life insurance
  • Short- and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) plan with an employer-funded retirement plan
  • Paid vacation ranging from two to five weeks based on salary grade and tenure
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruing at one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise required by law
  • Incentive and employee recognition programs
  • Employee equity stock purchase program
  • Comprehensive benefits package

Related Jobs

Economic Development Partnership of North Carolina (EDPNC)

Business Development Manager, North Carolina Economic Development

Economic Development Partnership of North Carolina (EDPNC)
51 – 200 Employees
ConsultingLogisticsMarketing
USUnited StatesNCNorth CarolinaHybridFull-timeMiddleSeniorEnglish RequiredBusiness Development Rep

Attract U.S. and international companies to invest in North Carolina by promoting the state as a place to establish, expand, or relocate operations. Advance corporate recruitment opportunities in support of EDPNC’s public-private economic development mission.

Open