Graco
Graco
Graco manufactures and distributes fluid-handling equipment and solutions for homeowners, contractors, and industrial customers. Founded in 1926, the company develops products used in painting, lubrication, and industrial processing, with a focus on reliable performance, product quality, innovation, and customer support. Its work spans construction-related applications and other operational environments where efficient fluid management is essential.

National Account Manager, MRO Sales — Graco (Remote, United States)

Lead strategic MRO accounts for Graco’s fluid-handling equipment business. Build sales plans, expand product adoption, and strengthen long-term customer partnerships.

Description

  • Drive profitable growth across priority national MRO accounts
  • Find upsell and cross-sell opportunities, increase product adoption, and propose innovative solutions
  • Oversee a portfolio of high-value customer accounts
  • Create and implement quarterly and annual sales strategies that grow market share and reinforce strategic relationships
  • Partner with product management, marketing, distribution, IT, and finance teams
  • Build and sustain trusted relationships with important customers
  • Create account plans tailored to individual customer needs
  • Learn each customer’s business priorities and align Graco solutions accordingly
  • Lead recurring customer touchpoints and business reviews
  • Evaluate industry developments, market conditions, competitors, sales results, and account performance
  • Prepare tailored proposals and value-added service offerings
  • Work with product management on customized solutions and product improvements
  • Own the escalation process for customer issues and coordinate timely resolutions
  • Measure account performance, produce sales forecasts, and communicate results to leadership
  • Apply data analysis to evaluate results, track KPIs, and improve account strategies
  • Deliver regular performance updates to customers
  • Keep customer and account information accurate in CRM systems

Requirements

  • Bachelor’s degree in business, marketing, or a related discipline
  • At least 7 years of sales experience
  • At least 5 years managing key accounts, preferably in a global environment
  • Ability to identify, develop, and plan near- and long-term account strategies and carry out sales plans and programs
  • Demonstrated success in sales growth and account management
  • Basic knowledge of P&L analysis for evaluating customer profitability
  • Strong communication, presentation, and analytical capabilities
  • Proficiency with digital tools, CRM platforms, and data management
  • Ability to work effectively with people at every organizational level, internally and externally
  • Willingness to travel approximately 50%
  • Valid driver’s license and ability to remain insurable under Graco’s selected fleet insurer
  • Permanent, unrestricted authorization to work in the United States is required
  • This role does not offer immigration sponsorship now or in the future
  • Applicants using temporary work authorization, including F-1 OPT, STEM OPT, CPT, or similar programs, are not eligible
  • MBA or master’s degree preferred
  • Experience in global industrial manufacturing and related industry knowledge

Benefits

  • Medical insurance
  • Dental insurance
  • Employee stock purchase plan
  • 401(k) plan
  • Tuition reimbursement
  • Career development opportunities
  • Competitive compensation
  • A culture that supports employees in shaping their own career paths

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