Clover Health is a healthcare technology and insurance company focused on improving care for seniors enrolled in Medicare Advantage. Its offerings include Medicare Advantage plans and home care services, supported by Clover Assistant, a proprietary software platform that brings together patient data and provides healthcare providers with real-time recommendations. By combining insurance operations, care management, and artificial intelligence, Clover Health works to improve medical outcomes and reduce avoidable healthcare costs for members across several U.S. states.
Director of Enterprise Portfolio Management — Clover Health (Remote)
Lead Clover Health’s portfolio of employee-impacting enterprise initiatives, with responsibility for governance, change adoption, communications, and execution. Apply sound judgment and cross-functional leadership to help advance technology, operational, and policy changes.
Description
- Maintain an integrated view of major employee-impacting initiatives, covering priorities, ownership, dependencies, schedules, risks, and readiness for change.
- Develop and apply AI-enabled approaches that strengthen decision-making and operational efficiency while maintaining confidentiality, governance, and human oversight.
- Create governance processes for initiative intake, prioritization, reporting, decision-making, and escalation.
- Work with technology, infrastructure, and architecture leaders to evaluate employee effects and determine appropriate sequencing.
- Direct change plans encompassing stakeholder alignment, employee communications, training, retraining, launch preparation, adoption, and reinforcement.
- Convert complex technical, operational, and policy developments into practical messages and clearly defined actions.
- Surface resistance, unclear ownership, and adoption obstacles, then coordinate resolution and accountability.
- Partner with Internal Communications and People Operations on information sharing and related organizational processes.
- Build trust across functions, manage ambiguity and differing perspectives, and give executives visibility into progress, tradeoffs, and decisions needed.
- May eventually manage portfolio operations or initiative delivery personnel as the scope of work expands.
Requirements
- At least 7 years leading enterprise portfolio management, cross-functional program delivery, technology change management, or internal operations with substantial employee impact.
- A hands-on operating style, with the ability to influence without formal authority, navigate varied personalities, and hold stakeholders accountable.
- Experience working in a public company or regulated setting.
- An understanding of how people process information, respond to change, and develop new habits.
- Ability to design practical communication and adoption plans.
- Strong communication skills with both employees and executives.
- Sound judgment, discernment, and the ability to influence stakeholders without direct authority.
- Ability to connect strategy with detailed execution, work through ambiguity and strong personalities, and deliver complex initiatives.
- Systems thinking and business acumen spanning technology, finance, operations, employees, and culture.
- Experience with technology, infrastructure, architecture, or enterprise systems change is preferred.
Benefits
- Competitive base salary
- Equity opportunities
- Performance-based bonus program
- 401(k) matching
- Regular compensation reviews
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- No-Meeting Fridays
- Monthly company holidays
- Mental health resources
- Generous flexible time-off policy
- Remote-first culture
- Learning programs
- Mentorship
- Professional development funding
- Regular performance feedback and reviews
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone and internet stipend
- Paid parental leave for all new parents