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Resolv Global is a BPO and staffing company that helps businesses deliver customer service, technical support, and back-office operations at scale. Its multilingual teams work across six delivery centers and remote locations, supporting more than 18 languages and providing hybrid, work-from-home, and 24/7 service models. The company combines workforce expertise with technology to help enterprise clients, including Fortune 500 organizations, serve customers across international markets.
Business Development Manager, Medical Communications & Life Sciences
Drive U.S. pharmaceutical and biotechnology client growth for a global medical communications agency. Build senior stakeholder relationships through strategic outreach, industry networking, and field engagement.
United States
California$120,000 – $160,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredBusiness Development RepDescription
- Create and execute strategies to win new pharmaceutical and biotechnology clients
- Identify target organizations and key senior decision-makers
- Develop relationships with senior Medical Affairs and Medical Information stakeholders, including Heads, Vice Presidents, and Directors
- Generate qualified opportunities among emerging and smaller pharmaceutical and biotechnology companies
- Lead targeted outreach and cultivate senior-level client relationships
- Use existing industry relationships and professional networks to uncover opportunities
- Research target accounts, therapeutic areas, priorities, and potential needs
- Manage the full business development cycle from prospecting and qualification through meetings, proposals, negotiation, and close
- Assess prospective clients' medical, scientific, and communications needs and match them with agency solutions
- Present the organization as a strategic client partner
- Create engagement strategies that support long-term account relationships
- Keep the business development pipeline accurate and qualified
- Represent the organization at pharmaceutical, biotechnology, medical communications, scientific, and industry events
- Strengthen relationships through virtual meetings and in-person engagement
- Partner with scientific, medical, and operational teams to understand requirements and develop suitable solutions
- Track industry and therapeutic-area developments to surface new opportunities
- Support expansion of the organization's U.S. market presence
- Work from a professional home office while building field relationships through meetings, conferences, networking, scientific meetings, and other industry events
- Travel throughout California and elsewhere in the U.S. as needed
Requirements
- At least five years of business development, client acquisition, or commercial growth experience in medical communications, healthcare communications, life sciences, or a related agency setting
- Track record of winning new business from pharmaceutical and/or biotechnology companies
- Hands-on ownership of the B2B business development cycle from prospecting through close
- Experience engaging senior Medical Affairs and/or Medical Information stakeholders, ideally at Head, Vice President, or Director level
- Clear understanding of how pharmaceutical and biotechnology organizations work with external agency partners
- Experience selling or positioning professional services, medical communications, scientific communications, medical affairs, medical information, or related solutions
- Experience finding and developing new pharmaceutical and biotechnology accounts
- Strong consultative selling and value-based communication abilities
- Strong presentation, negotiation, stakeholder management, and relationship-building capabilities
- Ability to understand complex scientific and medical services and explain their value to prospective clients
- Experience representing an organization at conferences, congresses, networking events, and scientific meetings
- Proactive, commercially focused, and self-directed working style
- Strong organization and dependable follow-through
- Ability to work independently remotely and collaborate effectively with a global team
- Willingness and ability to travel throughout California and elsewhere in the U.S. as required
- Current residence in California
- Dedicated, professional workspace
- Reliable computer capable of supporting business and video conferencing applications
- High-speed internet connection
- Professional webcam and headset or comparable audio equipment
- Quiet setting for confidential client discussions and virtual meetings
- Ability to maintain dependable connectivity during standard working hours
- Ability to manage daily work independently through the organization's technology and communication systems
- Successful completion of the applicable background check
- Bachelor's or Master's degree in Life Sciences or a closely related discipline preferred
Benefits
- Performance-based incentive plan linked to business development results
- Remote work from a professional home office
- Professional home-office environment and technology setup requirements
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