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Model 1 Commercial Vehicles operates at the intersection of logistics, automotive, and consulting, providing transportation solutions for commercial-vehicle businesses. Its stated focus includes vehicle customisation, technology integration, and operational support designed around the practical needs of companies managing commercial transport. The profile suggests a multidisciplinary environment spanning automotive expertise, logistics operations, and client-focused consulting work.
Business Development Manager, Fleet Service & National Accounts
Model 1 Commercial Vehicles is seeking a Business Development Manager to grow national fleet service accounts. The role develops service plans, pricing, and long-term customer relationships.
United States$100,000 – $120,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredBusiness Development RepDescription
- Pursue new business with large regional and national fleet operators
- Create tailored service plans that improve uptime, customer loyalty, and retail revenue
- Maintain consistent communication with customers and gather ongoing feedback
- Identify and qualify national accounts and major commercial fleet prospects
- Manage CRM pipelines with accurate stages, close-date projections, and deal values
- Analyze target fleets, existing service providers, operational challenges, and buying structures
- Own the sales process from initial outreach and discovery through site visits, proposals, negotiations, and close
- Create account-specific growth plans and increase customer spend
- Represent Model 1 at trade shows, fleet conferences, and customer events
- Assess fleet requirements and design customized service solutions
- Work with operations, service managers, and technicians on maintenance, compliance, emergency response, and parts availability plans
- Record, evaluate, and update service plans as needed
- Prepare and negotiate pricing proposals, contract terms, rate structures, and volume discounts
- Align pricing decisions with finance and operations leaders
- Act as the main contact and escalation owner for assigned accounts
- Coordinate dispatch, service, and operations teams to deliver scheduled work
- Address service escalations and recurring customer issues
- Lead quarterly business reviews and develop relationships with multiple account stakeholders
- Find expansion opportunities while supporting customer retention
- Keep CRM data current and report pipeline, forecasts, account health, retention, and revenue results to sales leadership
- Contribute to annual account planning and territory and quota discussions
Requirements
- At least five years of experience in business development, sales, or account management within fleet services, commercial vehicles, automotive service, transportation, or a related field
- Track record managing large, multi-location, or national accounts, including pricing negotiations and contract administration
- Strong negotiation ability and experience creating and aligning pricing structures across regions or business units
- Highly organized, with reliable follow-through across internal teams and external stakeholders
- Excellent communication and presentation skills for working with senior decision-makers
- Experience using CRM platforms such as Salesforce or HubSpot, along with Microsoft Office and Excel
- Valid driver's license and willingness to travel regularly to customer sites and company service locations
- Preferred: Knowledge of or established relationships in commercial fleets, trucking, or vehicle maintenance and service
- Preferred: Experience with fleet maintenance software, service scheduling or dispatch tools, or telematics platforms
- Preferred: Familiarity with DOT regulations and commercial vehicle compliance standards
- Preferred: Bachelor's degree in business, marketing, or a related discipline
- Preferred: Experience selling to or managing national or enterprise accounts with formal procurement processes
Benefits
- Health insurance, paid holidays, vacation pay, and other competitive benefits
- Opportunities for continuing education
- Broad access to mentors and professional networking opportunities
- High-quality technology to support day-to-day work
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