Staffing For Doctors
Staffing For Doctors
11 – 50 Employees
B2BHealthcareRecruitment
Staffing For Doctors is a U.S.-based healthcare staffing company that connects medical practices with HIPAA-trained, specialty-matched virtual medical assistants and clinical support professionals. Its remote teams support practices with scheduling, EHR documentation, charting, prior authorizations, patient communication, and other administrative and clinical workflows across a range of specialties. The company focuses on compliance, secure data handling, and structured onboarding, serving practices through its staffing, portal, and customer support processes.

Bilingual Personal Injury Intake Specialist - Remote in Brazil

Remote, full-time intake specialist supporting a California personal injury law firm from Brazil. Handle bilingual client intake, claims, medical records, and case documentation in English and Spanish.

Description

  • Conduct compassionate and comprehensive client intake interviews in English and Spanish
  • Assess cases against firm criteria and complete new client sign-ups
  • Initiate legal and insurance claims without delay
  • Submit initial notices and supporting documentation accurately
  • Request, monitor, and follow up on medical records, bills, and treatment documentation
  • Act as clients’ primary contact by providing updates, resolving questions, and strengthening client relationships
  • Coordinate daily administrative tasks, maintain current client files, monitor deadlines, and organize digital records
  • Record client communications, notes, and documentation accurately in Filevine and other non-EMR systems

Requirements

  • At least two years of experience supporting a US-based personal injury law firm in intake or case management
  • Fluent English and Spanish communication skills, paired with a compassionate and professional phone manner
  • Hands-on Filevine experience is strongly preferred
  • Experience with AdvancedMD (EMR/EHR) and RingCentral is preferred
  • Working proficiency with Dropbox, Google Workspace, Microsoft Office/Outlook, and Monday.com
  • Availability for a full-time Monday–Friday schedule from 8:00 AM to 5:00 PM PST
  • Exceptional attention to detail, organization, multitasking, confidentiality, and HIPAA compliance
  • Dependable internet access, backup power and internet arrangements, and a quiet professional home workspace

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