Staffing For Doctors — AQShda joylashgan tibbiy kadrlar kompaniyasi bo‘lib, tibbiyot amaliyotlarini HIPAA bo‘yicha tayyorgarlikdan o‘tgan, mutaxassislikka mos virtual tibbiy yordamchilar va klinik ko‘mak mutaxassislari bilan bog‘laydi. Uning masofadan ishlovchi jamoalari turli tibbiy yo‘nalishlarda qabul jadvalini tuzish, elektron tibbiy kartalarni hujjatlashtirish, kartalar bilan ishlash, oldindan ruxsat olish, bemorlar bilan muloqot qilish hamda boshqa ma’muriy va klinik ish jarayonlarini qo‘llab-quvvatlaydi. Kompaniya muvofiqlik, ma’lumotlarni xavfsiz qayta ishlash va tizimli moslashtirish jarayonlariga e’tibor qaratib, kadrlar bilan ta’minlash, portal va mijozlarni qo‘llab-quvvatlash jarayonlari orqali tibbiyot amaliyotlariga xizmat ko‘rsatadi.
Bilingual Personal Injury Intake Specialist - Remote in Brazil
Remote, full-time intake specialist supporting a California personal injury law firm from Brazil. Handle bilingual client intake, claims, medical records, and case documentation in English and Spanish.
Tavsif
- Conduct compassionate and comprehensive client intake interviews in English and Spanish
- Assess cases against firm criteria and complete new client sign-ups
- Initiate legal and insurance claims without delay
- Submit initial notices and supporting documentation accurately
- Request, monitor, and follow up on medical records, bills, and treatment documentation
- Act as clients’ primary contact by providing updates, resolving questions, and strengthening client relationships
- Coordinate daily administrative tasks, maintain current client files, monitor deadlines, and organize digital records
- Record client communications, notes, and documentation accurately in Filevine and other non-EMR systems
Talablar
- At least two years of experience supporting a US-based personal injury law firm in intake or case management
- Fluent English and Spanish communication skills, paired with a compassionate and professional phone manner
- Hands-on Filevine experience is strongly preferred
- Experience with AdvancedMD (EMR/EHR) and RingCentral is preferred
- Working proficiency with Dropbox, Google Workspace, Microsoft Office/Outlook, and Monday.com
- Availability for a full-time Monday–Friday schedule from 8:00 AM to 5:00 PM PST
- Exceptional attention to detail, organization, multitasking, confidentiality, and HIPAA compliance
- Dependable internet access, backup power and internet arrangements, and a quiet professional home workspace