Staffing For Doctors ir Amerikas Savienotajās Valstīs bāzēts veselības aprūpes personāla atlases uzņēmums, kas savieno medicīnas prakses ar HIPAA apmācītiem, specializācijai atbilstoši piemeklētiem virtuālajiem medicīnas asistentiem un klīniskā atbalsta speciālistiem. Tā attālinātās komandas atbalsta prakses dažādās specializācijās, palīdzot ar pierakstu plānošanu, elektronisko veselības ierakstu dokumentēšanu, pacientu karšu aizpildīšanu, iepriekšēju atļauju saņemšanu, saziņu ar pacientiem un citiem administratīvajiem un klīniskajiem darba procesiem. Uzņēmums koncentrējas uz atbilstību prasībām, drošu datu apstrādi un strukturētu ievadīšanu darbā, sniedzot praksēm atbalstu ar personāla atlases, portāla un klientu atbalsta procesu palīdzību.
Bilingual Personal Injury Intake Specialist - Remote in Brazil
Remote, full-time intake specialist supporting a California personal injury law firm from Brazil. Handle bilingual client intake, claims, medical records, and case documentation in English and Spanish.
Apraksts
- Conduct compassionate and comprehensive client intake interviews in English and Spanish
- Assess cases against firm criteria and complete new client sign-ups
- Initiate legal and insurance claims without delay
- Submit initial notices and supporting documentation accurately
- Request, monitor, and follow up on medical records, bills, and treatment documentation
- Act as clients’ primary contact by providing updates, resolving questions, and strengthening client relationships
- Coordinate daily administrative tasks, maintain current client files, monitor deadlines, and organize digital records
- Record client communications, notes, and documentation accurately in Filevine and other non-EMR systems
Prasības
- At least two years of experience supporting a US-based personal injury law firm in intake or case management
- Fluent English and Spanish communication skills, paired with a compassionate and professional phone manner
- Hands-on Filevine experience is strongly preferred
- Experience with AdvancedMD (EMR/EHR) and RingCentral is preferred
- Working proficiency with Dropbox, Google Workspace, Microsoft Office/Outlook, and Monday.com
- Availability for a full-time Monday–Friday schedule from 8:00 AM to 5:00 PM PST
- Exceptional attention to detail, organization, multitasking, confidentiality, and HIPAA compliance
- Dependable internet access, backup power and internet arrangements, and a quiet professional home workspace