Senior HR Business Partner
NMBS-SNCB
Coordinate SNCB’s strategic HR cycles, workforce analysis, and transformation planning. Help align HR decisions across Belgium’s national railway operator.
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ANZ is a major banking and financial services group serving customers across Australia and New Zealand. With more than 50,000 employees and headquarters in Melbourne, the organization provides retail, private, commercial, and institutional banking alongside wealth management and fintech-related services. Drawing on more than 180 years of history, ANZ works to support individuals, businesses, and communities while contributing to a more balanced and sustainable economy.
Banking Consultant – Auckland Onsite
Support Advisor Home Loan customers at ANZ through virtual handovers, digital banking guidance, account opening, and compliant service. Help customers understand their needs while delivering clear, efficient, and customer-focused banking support.
Description
- Provide friendly, efficient, customer-focused support throughout the handover process
- Connect virtually with Advisor Home Loan customers and guide them through each required handover step
- Lead prepared conversations to understand customers’ needs, goals, and circumstances
- Help customers use digital banking tools and services confidently
- Assist with account opening, customer information updates, and identifying relevant products and services
- Fulfil AML, risk, and regulatory compliance responsibilities
- Contribute to team learning, collaboration, continuous improvement, and service excellence
Requirements
- Strong customer-service orientation; retail experience is advantageous
- Experience using and promoting technology, with familiarity across digital channels preferred
- Ability to manage multiple priorities and respond effectively to change and ambiguity
- Comfort working both collaboratively and independently while maintaining focus
- Solid understanding of compliance requirements
- Excellent verbal communication and interpersonal skills
Benefits
- Permanent, full-time position
- 37.5-hour working week
- Tuesday-to-Saturday schedule from 8:30 AM to 5:00 PM
- Workplace culture that supports learning, collaboration, and continuous improvement
- Supportive team environment
- Culture focused on community, diversity, personal growth, and shared success
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