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Twoconnect
Twoconnect
201 – 500 Employees
HealthcareLegalLogistics
Twoconnect is an outsourcing and offshore staffing provider serving businesses in Australia and New Zealand. The company helps organizations build and manage dedicated remote teams through services covering talent sourcing, HR consulting, onboarding, and performance management. Its work spans sectors including healthcare, legal, logistics, accounting, IT, and retail, with an emphasis on scalable staffing arrangements and ongoing team support.
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Accounts and Administration Officer (Remote, Philippines)

Remote, full-time accounts and administration role supporting a boutique legal services firm in the Philippines. Responsibilities include client records, document management, invoicing, bookkeeping support, and day-to-day coordination.

PHPhilippinesRemoteFull-timeMiddleSeniorEnglish RequiredAdministration

Description

  • Manage shared inboxes and handle incoming administrative requests.
  • Organize calendars, meetings, appointments, and resulting follow-up tasks.
  • Keep client and matter records, filing structures, and document controls accurate and up to date.
  • Support onboarding by gathering client information, sending forms, and monitoring outstanding items.
  • Prepare, proofread, and circulate correspondence, reports, and other business documents.
  • Monitor deadlines and action items, escalating issues when necessary.
  • Coordinate supplier, office, and team administration.
  • Keep contact, referral, and business opportunity records current.
  • Support proposals, engagement administration, and service delivery coordination.
  • Create and send invoices according to approved billing instructions.
  • Process supplier invoices and expenses while maintaining accounts payable records.
  • Record receipts, update accounts receivable records, and follow up outstanding payments.
  • Provide support with routine bank and credit card reconciliations.
  • Produce billing and administrative status reports and recommend process improvements.
  • Refine templates, checklists, and file management procedures as the business expands.
  • Take on other administrative responsibilities as needed.

Requirements

  • A bachelor’s degree in business administration, commerce, accounting, legal studies, or a related discipline is preferred.
  • At least three years of experience in administration, office coordination, or professional services support is required.
  • Background in a legal practice or legal services organization, including client and matter administration, is highly valued.
  • Hands-on experience with invoicing, expense entry, basic accounts payable and receivable, and routine reconciliations is required.
  • Strong Microsoft 365 skills, especially Outlook, Word, and Excel, are required.
  • Experience using bookkeeping software, practice management tools, or a CRM is highly valued, along with the ability to learn new systems quickly.
  • Professional written and verbal English, including accurate email drafting and client communication, is required.
  • Strong document preparation, proofreading, digital filing, and records management abilities are required.
  • Excellent organization, close attention to detail, and the ability to balance competing deadlines are required.
  • Discretion and sound judgment when handling confidential client, legal, and financial information are required.
  • Consistent adherence to documented approval procedures for billing, expenses, payments, and record access is required.
  • A practical, service-focused mindset for supporting a small team and improving repeatable processes is required.
  • Ability to work independently, seek clarification when appropriate, and promptly escalate errors or risks is required.
  • Ability to demonstrate these capabilities in a practical assessment covering email triage, document formatting, Excel, invoicing, and basic reconciliation is required.

Benefits

  • Work from home on the day shift, 7:00 AM to 4:00 PM PHT, with adjustments for daylight saving time.
  • Monday to Friday schedule with weekends off.
  • HMO coverage with two free dependents and medical reimbursements.
  • Government-mandated benefits.
  • Opportunities to support leading companies in Australia and other markets.
  • Training programs focused on career development.
  • Company outings, team activities, and wellness sessions.
  • Supportive and inclusive workplace culture.
  • Dedicated managers committed to employee growth and success.
  • Competitive pay and benefits.
  • Additional entitlements.
  • Structured career development programs.
  • Equal-opportunity and inclusive workplace.
  • Stable, people-first environment with opportunities for growth.

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