Viseven
Viseven
501 – 1,000 Employees
ConsultingHealthcareMarketing
Viseven is a B2B digital marketing and marketing technology company serving the pharmaceutical and life sciences sectors. Its offerings include AI-powered content management, omnichannel marketing services, modular content solutions, and professional services designed to support healthcare communication. Viseven works with pharmaceutical, biotech, healthcare, and medical device organizations to create scalable digital content experiences that strengthen engagement with healthcare professionals and improve patient awareness. Founded in 2012, the company has a global team of more than 700 professionals.

Account Manager, Pharma & MarTech — Vietnam Remote

Lead full-cycle Pharma and MarTech sales across APAC for Viseven. Manage enterprise portfolios, expand strategic accounts, and deliver digital transformation solutions.

Description

  • Drive commercial growth throughout the assigned APAC territory
  • Manage the complete sales cycle, from new-customer acquisition to account development and expansion
  • Establish trusted relationships with customer decision-makers and key stakeholders
  • Serve as a strategic advisor by recommending appropriate solutions from Viseven’s portfolio
  • Create and execute account plans covering growth, upselling, and expansion
  • Oversee account profitability, quarterly and annual budgets, and financial results
  • Lead portfolio initiatives and coordinate related projects
  • Connect customers, regional teams, and Viseven’s internal functions
  • Track solution and service adoption, remove obstacles, and promote ongoing improvement
  • Protect customer satisfaction through engagement, issue resolution, and clear expectation management
  • Run customer meetings and convert business requirements into practical action plans
  • Partner with Sales and Delivery on opportunities, onboarding, and implementation
  • Expand the regional network and strengthen Viseven’s presence within target organizations
  • Coordinate and deliver client-facing digital projects and solutions with technical-team support
  • Identify account growth opportunities, including expansion across divisions and clusters
  • Design scalable onboarding approaches for strategic accounts
  • Research the market and uncover new sales opportunities
  • Improve workflows and operating processes
  • Record procedures and maintain accurate sales department documentation
  • Prospect, qualify, and close new business while growing existing customer accounts

Requirements

  • Based in the APAC region
  • Native or fluent Japanese and English
  • At least five years of B2B experience in account management, customer success, or sales
  • SaaS, MarTech, or enterprise software experience is preferred
  • Track record of managing enterprise portfolios, including account budgets and P&L responsibilities
  • Able to operate effectively at both strategic and operational levels
  • Strong project and account management capabilities
  • Excellent communication and relationship-building skills
  • Knowledge of the pharmaceutical sector and digital transformation trends is advantageous
  • Professional experience with the Japanese market is required
  • Comfortable working with data and KPIs and interpreting trends
  • Experience with CRM platforms such as Salesforce or equivalent forecasting tools
  • Proactive, curious, and motivated to learn
  • Adaptable and comfortable working through change
  • Communicates with clarity and empathy
  • Effective cross-functional collaborator
  • Open to giving and receiving feedback
  • Able to manage complexity, resolve conflict, and maintain momentum

Benefits

  • Performance-based compensation with career development reviews
  • Professional development and career progression opportunities
  • 18 paid business days off annually, increasing to 20 after two years of service
  • Four non-documented and 20 documented paid sick-leave business days per year
  • Three paid business days of family leave per event for marriage, childbirth, or bereavement
  • Comprehensive medical insurance
  • English-language courses
  • Participation in industry forums and conferences
  • Regular team-building activities and corporate events
  • Remote-work option

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