Field Service Engineer, Asset Performance Management — Japan
Agilent Technologies
Install, maintain, and repair Agilent hardware, software, and network solutions. Provide on-site customer support and travel throughout Japan 100% of the time.
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Viseven फार्मास्यूटिकल और जीवन विज्ञान क्षेत्रों में सेवाएं देने वाली B2B डिजिटल मार्केटिंग और मार्केटिंग टेक्नोलॉजी कंपनी है। इसके समाधानों में AI-संचालित कंटेंट प्रबंधन, ओम्नीचैनल मार्केटिंग सेवाएं, मॉड्यूलर कंटेंट समाधान और स्वास्थ्य संचार को सहयोग देने के लिए तैयार की गई पेशेवर सेवाएं शामिल हैं। Viseven फार्मास्यूटिकल, बायोटेक, स्वास्थ्य सेवा और मेडिकल डिवाइस संगठनों के साथ काम करती है ताकि ऐसे स्केलेबल डिजिटल कंटेंट अनुभव तैयार किए जा सकें, जो स्वास्थ्य पेशेवरों के साथ जुड़ाव को मजबूत करें और रोगियों में जागरूकता बढ़ाएं। 2012 में स्थापित इस कंपनी की वैश्विक टीम में 700 से अधिक पेशेवर हैं।
Account Manager, Pharma & MarTech — Vietnam Remote
Lead full-cycle Pharma and MarTech sales across APAC for Viseven. Manage enterprise portfolios, expand strategic accounts, and deliver digital transformation solutions.
विवरण
- Drive commercial growth throughout the assigned APAC territory
- Manage the complete sales cycle, from new-customer acquisition to account development and expansion
- Establish trusted relationships with customer decision-makers and key stakeholders
- Serve as a strategic advisor by recommending appropriate solutions from Viseven’s portfolio
- Create and execute account plans covering growth, upselling, and expansion
- Oversee account profitability, quarterly and annual budgets, and financial results
- Lead portfolio initiatives and coordinate related projects
- Connect customers, regional teams, and Viseven’s internal functions
- Track solution and service adoption, remove obstacles, and promote ongoing improvement
- Protect customer satisfaction through engagement, issue resolution, and clear expectation management
- Run customer meetings and convert business requirements into practical action plans
- Partner with Sales and Delivery on opportunities, onboarding, and implementation
- Expand the regional network and strengthen Viseven’s presence within target organizations
- Coordinate and deliver client-facing digital projects and solutions with technical-team support
- Identify account growth opportunities, including expansion across divisions and clusters
- Design scalable onboarding approaches for strategic accounts
- Research the market and uncover new sales opportunities
- Improve workflows and operating processes
- Record procedures and maintain accurate sales department documentation
- Prospect, qualify, and close new business while growing existing customer accounts
आवश्यकताएँ
- Based in the APAC region
- Native or fluent Japanese and English
- At least five years of B2B experience in account management, customer success, or sales
- SaaS, MarTech, or enterprise software experience is preferred
- Track record of managing enterprise portfolios, including account budgets and P&L responsibilities
- Able to operate effectively at both strategic and operational levels
- Strong project and account management capabilities
- Excellent communication and relationship-building skills
- Knowledge of the pharmaceutical sector and digital transformation trends is advantageous
- Professional experience with the Japanese market is required
- Comfortable working with data and KPIs and interpreting trends
- Experience with CRM platforms such as Salesforce or equivalent forecasting tools
- Proactive, curious, and motivated to learn
- Adaptable and comfortable working through change
- Communicates with clarity and empathy
- Effective cross-functional collaborator
- Open to giving and receiving feedback
- Able to manage complexity, resolve conflict, and maintain momentum
लाभ
- Performance-based compensation with career development reviews
- Professional development and career progression opportunities
- 18 paid business days off annually, increasing to 20 after two years of service
- Four non-documented and 20 documented paid sick-leave business days per year
- Three paid business days of family leave per event for marriage, childbirth, or bereavement
- Comprehensive medical insurance
- English-language courses
- Participation in industry forums and conferences
- Regular team-building activities and corporate events
- Remote-work option
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Field Service Engineer, Asset Performance Management (Japan)
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