Carrefour Marketplace
Carrefour Marketplace
Carrefour Marketplace, Carrefour Brazil का डिजिटल कॉमर्स प्लेटफ़ॉर्म है, जो Carrefour के अपने रिटेल संचालन और तृतीय-पक्ष विक्रेताओं के नेटवर्क को एक साथ लाता है। इसके कैटलॉग में किराना, फ़ार्मेसी और शिशु उत्पाद, इलेक्ट्रॉनिक्स, घर और बाग़वानी के सामान तथा ऑटोमोटिव उत्पाद शामिल हैं। यह प्लेटफ़ॉर्म मार्केटप्लेस स्टोरफ्रंट और विक्रेता सेवाओं को Carrefour की डिलीवरी, स्टोर पिकअप, Carrefour Card सहित भुगतान विकल्पों, कूपन, प्रमोशन, अकाउंट प्रबंधन, ऑर्डर ट्रैकिंग और ग्राहक सहायता जैसी क्षमताओं के साथ जोड़ता है। इसका काम रिटेल टेक्नोलॉजी, लॉजिस्टिक्स, खाद्य एवं पेय तथा स्वास्थ्यसेवा-संबंधी वाणिज्य के संगम पर केंद्रित है।

Remote Voice Customer Service Representative – Commercial Call Center

Provide remote customer support for Carrefour, promote financial products, resolve customer requests, and achieve sales targets.

विवरण

  • Deliver empathetic voice support to customers
  • Promote financial products and services to strengthen customer loyalty
  • Achieve and exceed sales targets
  • Handle and resolve customer questions and requests
  • Maintain complete customer satisfaction
  • Create a positive, personalized experience during every interaction

आवश्यकताएँ

  • High school diploma
  • Previous sales experience is an advantage
  • Availability for a six-days-on, one-day-off schedule from Monday to Saturday
  • Ability to work 6 hours and 20 minutes per day
  • Internet connection with a minimum speed of 100 Mbps
  • Wired network connection for desktop use
  • Clear, objective communication skills
  • Customer service techniques
  • Active listening and customer needs analysis
  • Time management and demand prioritization
  • Proactive attitude and motivation to make a difference
  • Ability to collaborate with a team and develop creative solutions
  • Results-focused mindset

लाभ

  • Meal voucher
  • Medical and dental insurance
  • Sales incentive campaigns
  • Desktop computer provided
  • Flexible breaks
  • Semiannual profit-sharing bonus
  • Internet allowance
  • Structured development program and career path
  • Inclusive and respectful work environment
  • Sesc partnership
  • Carrefour card discount for purchases across the Carrefour network
  • TotalPass
  • Pharmacy benefit
  • Life insurance
  • Transportation allowance
  • Optical reimbursement
  • Incentive campaigns and performance awards

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