Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance एक स्वतंत्र बीमा ब्रोकरेज और जोखिम प्रबंधन कंपनी है, जो व्यक्तियों और व्यवसायों को सेवाएँ प्रदान करती है। 1939 में स्थापित यह कंपनी 500 से अधिक स्थानों के नेटवर्क के माध्यम से व्यक्तिगत और वाणिज्यिक बीमा, कर्मचारी लाभ तथा राष्ट्रीय बीमा कार्यक्रम उपलब्ध कराती है। 10,000 से अधिक कर्मचारियों वाली यह कंपनी वित्त और बीमा क्षेत्रों में कार्य करती है तथा अपने कार्यस्थल की संस्कृति में विविधता, समावेशन और अपनत्व पर जोर देती है। Brown & Brown Insurance न्यूयॉर्क स्टॉक एक्सचेंज में BRO टिकर के तहत सार्वजनिक रूप से सूचीबद्ध है और अनुशासित विलय एवं अधिग्रहण रणनीति के माध्यम से इसका विस्तार हुआ है।

Onsite Call Center Associate – Daytona Beach, FL

Serve as a call center associate for Proctor Loan Protector, responding to customer inquiries and resolving issues during the initial contact. Support insurance products and service solutions for financial institutions.

विवरण

  • Answer inbound calls and customer questions
  • Apply company policies to address and resolve concerns
  • Escalate calls to managers when appropriate
  • Respond to telephone inquiries promptly and professionally
  • Resolve customer needs during the first contact
  • Address questions and complaints in accordance with applicable state regulations
  • Deliver high-quality service to insureds, agents, and internal and external customers
  • Provide ongoing training and backup assistance to teammates
  • Train and guide staff when needed
  • Uphold accuracy, confidentiality, and quality standards

आवश्यकताएँ

  • High school diploma or GED
  • Proficiency with Microsoft Office
  • Professional and effective telephone manner
  • Ability to protect confidential information
  • Quality scores of at least 95%
  • Strong interpersonal communication skills preferred
  • Ability to perform repetitive motions and use a keyboard, mouse, and telephone for 7–8 hours per day
  • Sufficient speech and hearing for in-person and telephone communication for 7–8 hours per day
  • Adequate vision for working with a computer monitor
  • Ability to remain seated at a desk for 7–8 hours per day

लाभ

  • Opportunities for career advancement
  • Benefits, compensation, and workplace culture
  • Medical and prescription, dental, vision, life, and disability insurance
  • Employee stock purchase plan
  • 401(k) plan
  • Student loan assistance
  • Tuition reimbursement
  • Complimentary mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts

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