Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance este o companie independentă de brokeraj în asigurări și de gestionare a riscurilor, care oferă servicii persoanelor fizice și companiilor. Fondată în 1939, compania furnizează asigurări personale și comerciale, beneficii pentru angajați și programe naționale de asigurare printr-o rețea de peste 500 de locații. Cu o echipă de peste 10.000 de angajați, compania activează în sectoarele financiar și al asigurărilor și pune accent pe diversitate, incluziune și sentimentul de apartenență în cultura sa organizațională. Brown & Brown Insurance este listată la Bursa de Valori din New York sub simbolul BRO și s-a extins printr-o strategie disciplinată de fuziuni și achiziții.

Onsite Call Center Associate – Daytona Beach, FL

Serve as a call center associate for Proctor Loan Protector, responding to customer inquiries and resolving issues during the initial contact. Support insurance products and service solutions for financial institutions.

Descriere

  • Answer inbound calls and customer questions
  • Apply company policies to address and resolve concerns
  • Escalate calls to managers when appropriate
  • Respond to telephone inquiries promptly and professionally
  • Resolve customer needs during the first contact
  • Address questions and complaints in accordance with applicable state regulations
  • Deliver high-quality service to insureds, agents, and internal and external customers
  • Provide ongoing training and backup assistance to teammates
  • Train and guide staff when needed
  • Uphold accuracy, confidentiality, and quality standards

Cerințe

  • High school diploma or GED
  • Proficiency with Microsoft Office
  • Professional and effective telephone manner
  • Ability to protect confidential information
  • Quality scores of at least 95%
  • Strong interpersonal communication skills preferred
  • Ability to perform repetitive motions and use a keyboard, mouse, and telephone for 7–8 hours per day
  • Sufficient speech and hearing for in-person and telephone communication for 7–8 hours per day
  • Adequate vision for working with a computer monitor
  • Ability to remain seated at a desk for 7–8 hours per day

Beneficii

  • Opportunities for career advancement
  • Benefits, compensation, and workplace culture
  • Medical and prescription, dental, vision, life, and disability insurance
  • Employee stock purchase plan
  • 401(k) plan
  • Student loan assistance
  • Tuition reimbursement
  • Complimentary mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts

Locuri de muncă similare

Airwallex

Staff Data Scientist, Growth Algorithms

Airwallex

Lead the development of machine learning and causal inference solutions that support Airwallex’s global growth. Work with Marketing and Growth teams to improve customer acquisition, engagement, and retention.

Deschide
Target

Senior Lead Machine Learning Engineer, Applied AI and LLMs

Target

Lead the development of production AI and machine learning applications for Target’s retail business. Provide hands-on technical direction across LLMs, applied ML, system architecture, deployment, and operations.

Deschide
Brillio

Senior Data Scientist

Brillio

Lead the development of scalable web applications at Brillio, guiding front-end architecture, backend APIs, cloud deployments, and engineering teams.

Deschide
Springer Nature

Associate or Senior Editor, Machine Learning — Springer Nature, Shanghai Hybrid

Springer Nature

Edit machine-learning research for Nature Communications, overseeing manuscript evaluation and peer review. Help shape journal strategy, develop scientific content, and build connections across the research community.

Deschide