Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance — жеке тұлғалар мен бизнеске қызмет көрсететін тәуелсіз сақтандыру брокерлік және тәуекелдерді басқару компаниясы. 1939 жылы құрылған компания 500-ден астам орналасу орнын қамтитын желісі арқылы жеке және коммерциялық сақтандыру, қызметкерлерге берілетін жеңілдіктер және ұлттық сақтандыру бағдарламаларын ұсынады. 10 000-нан астам қызметкері бар компания қаржы және сақтандыру секторларында жұмыс істейді, сондай-ақ жұмыс орнындағы мәдениетінде әртүрлілікке, инклюзияға және тиесілік сезіміне мән береді. Brown & Brown Insurance Нью-Йорк қор биржасында BRO тикерімен ашық компания ретінде саудаланады және бірігу мен сатып алудың жүйелі стратегиясы арқылы кеңейді.

Onsite Call Center Associate – Daytona Beach, FL

Serve as a call center associate for Proctor Loan Protector, responding to customer inquiries and resolving issues during the initial contact. Support insurance products and service solutions for financial institutions.

Сипаттама

  • Answer inbound calls and customer questions
  • Apply company policies to address and resolve concerns
  • Escalate calls to managers when appropriate
  • Respond to telephone inquiries promptly and professionally
  • Resolve customer needs during the first contact
  • Address questions and complaints in accordance with applicable state regulations
  • Deliver high-quality service to insureds, agents, and internal and external customers
  • Provide ongoing training and backup assistance to teammates
  • Train and guide staff when needed
  • Uphold accuracy, confidentiality, and quality standards

Талаптар

  • High school diploma or GED
  • Proficiency with Microsoft Office
  • Professional and effective telephone manner
  • Ability to protect confidential information
  • Quality scores of at least 95%
  • Strong interpersonal communication skills preferred
  • Ability to perform repetitive motions and use a keyboard, mouse, and telephone for 7–8 hours per day
  • Sufficient speech and hearing for in-person and telephone communication for 7–8 hours per day
  • Adequate vision for working with a computer monitor
  • Ability to remain seated at a desk for 7–8 hours per day

Артықшылықтар

  • Opportunities for career advancement
  • Benefits, compensation, and workplace culture
  • Medical and prescription, dental, vision, life, and disability insurance
  • Employee stock purchase plan
  • 401(k) plan
  • Student loan assistance
  • Tuition reimbursement
  • Complimentary mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts

Ұқсас жұмыс орындары

EY
Jerry
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