Core Banking Systems Engineer
Swisscom
Operate and improve Swisscom’s core banking and banking applications. Support integrations, incident resolution, releases, and technical projects.
खोलें
Afya ब्राज़ील के चिकित्सा समुदाय के लिए शिक्षा और स्वास्थ्य सेवा संबंधी समाधान विकसित करती है। इसका काम चिकित्सा शिक्षा के स्नातक कार्यक्रमों, निरंतर चिकित्सा शिक्षा और ऐसे डिजिटल स्वास्थ्य उत्पादों तक फैला है, जो स्वास्थ्य सेवा पेशेवरों को उनके पूरे करियर में सहयोग देते हैं। कंपनी चिकित्सा विशेषज्ञता को तकनीक के साथ जोड़कर सीखने तक पहुंच बढ़ाती है और चिकित्सा ज्ञान के व्यावहारिक उपयोग को बेहतर बनाती है, जिससे यह शिक्षा, स्वास्थ्य सेवा और डिजिटल उत्पाद विकास में रुचि रखने वाले पेशेवरों के लिए एक उल्लेखनीय हेल्थटेक नियोक्ता बनती है।
Junior Customer Experience Analyst
Junior analyst handling student complaints, responses, and customer experience metrics. Afya is a Brazilian medical education and digital healthcare solutions company.
विवरण
- Review and categorize daily student complaints submitted through Reclame Aqui by topic, urgency, severity, and impact.
- Investigate complaints by reviewing service histories, gathering information, and checking for inconsistencies.
- Contact students to acknowledge concerns, clarify needs, and explain next steps.
- Write clear, empathetic public replies and private messages that follow institutional policies and protect personal and sensitive data.
- Coordinate with responsible teams, track referrals, and follow up until cases are resolved.
- Manage open complaints, monitoring pending actions, owners, wait times, and next steps.
- Flag stalled cases, potential delays, and decision dependencies, and take preventive action.
- Track response and resolution deadlines and keep students updated.
- Document interactions, analyses, and actions in institutional systems to maintain complete, traceable records.
- Prioritize and escalate critical or recurring cases and blockers, involving leadership when needed.
- Review ratings and feedback after responses to identify unresolved concerns and opportunities to restore the customer experience.
- Investigate recurring complaint causes and recommend internal process improvements.
- Help consolidate information, prepare reports, and track service and channel reputation metrics.
आवश्यकताएँ
- Currently pursuing or holding a bachelor’s degree in Business Administration, Communications, Marketing, Service Management, or a related discipline.
- Experience in customer service, customer relations, support centers, ombudsman offices, or similar work.
- Basic proficiency with Excel or comparable tools.
- Familiarity with customer service and request-tracking systems.
- Available to work in a hybrid arrangement in Belo Horizonte or São Paulo, Brazil.
लाभ
- Meal or food allowance.
- Flexible working hours and arrangements for remote roles.
- Transportation allowance for hybrid or on-site roles.
- Profit-sharing bonus.
- Flexible benefits allowance provided through a Flash Card.
- Gympass / Wellhub membership.
- Psicologia Viva online consultations with psychologists and nutritionists.
- Health and dental insurance.
- Life insurance.
- Extended parental leave of up to six months for mothers and 20 days for fathers.
- Rede D’Or support and health information for mothers and babies through accredited nurses.
- Partnership with the SESC unit in your region.
- Birthday leave.
- Access to UCA, a platform of courses for professional learning.
- Access to AIA, the language academy.
- Leadership development program.
- Afya Women’s Mentoring (MMA).
- Discounts on undergraduate and graduate courses at Afya educational units.
- Premium Afya iClinic and Afya Whitebook subscription for Medical Professors.
संबंधित नौकरियाँ
Senior AI/ML Engineer, Remote in the United States
Nivoda
Develop ranking, recommendation, and multimodal search systems for Nivoda’s global jewellery marketplace and jeweller storefronts. Build production machine learning capabilities across search, product discovery, and image matching.
खोलें
Senior AI and Data Scientist
Alignment HealthArchitect production machine learning solutions for Alignment Health’s senior care platform. Lead healthcare analytics, model deployment, and technical mentorship.
खोलें
Business Engagement Specialist – CET Logistics
CET Logistics
संयुक्त राज्य
मैसाचुसेट्स
न्यू हैम्पशायर
रोड आइलैंड$54,600 – $59,500 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीसामान्यConnect businesses and institutions with CET’s waste reduction and energy efficiency programs. Build referral networks, qualify leads, coordinate handoffs, and support carbon reduction efforts.
खोलें
Senior HR Business Partner
NMBS-SNCB
Coordinate SNCB’s strategic HR cycles, workforce analysis, and transformation planning. Help align HR decisions across Belgium’s national railway operator.
खोलें
Associate Director of Procurement, Administration and Logistics
FHI 360
कांगो - किंशासा$1,20,000 – $1,43,000 / वर्ष
ऑन-साइटपूर्णकालिकवरिष्ठआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: फ़्रेंचखरीदLeads procurement, administration, logistics, and operations for FHI 360’s country office in the Democratic Republic of the Congo. Supervises functional leads and maintains compliance with donor, government, and supply chain requirements.
खोलें
Part-Time Yoga Teacher – South Boston
CorePower YogaTeach CorePower Yoga classes in South Boston while supporting students, studio operations, and an inclusive community. The part-time role combines instruction with front desk and studio ambassador duties.
खोलें
Remote Oncology Nurse Navigator
Daymark HealthProvide virtual oncology triage, care coordination, and patient education for Daymark Health. Help patients navigate cancer care and connect with clinical and community support.
खोलें
Operational Risk Data Scientist
CaixaBank
Join CaixaBank as an operational risk data scientist, building predictive models to estimate losses and assess organizational impact. The role includes advanced analytics and migrating processes to Google Cloud.
खोलें
Operational Risk Data Scientist
CaixaBankBuild predictive models and Google Cloud data pipelines to support CaixaBank’s operational risk management. Contribute to loss estimation, reporting, and risk mitigation, with work based in Madrid or Barcelona.
खोलें