Landau Associates
Landau Associates
Landau Associates एक पर्यावरणीय परामर्श और इंजीनियरिंग फर्म है, जो व्यावहारिक और टिकाऊ समाधानों के माध्यम से ग्राहकों को जटिल पर्यावरणीय चुनौतियों से निपटने में सहायता करती है। इसका कार्य पर्यावरणीय उपचार, अनुमति प्रक्रियाओं, इंजीनियरिंग डिजाइन, जल संसाधनों, वर्षाजल प्रबंधन, वायु गुणवत्ता और शोर नियंत्रण तक फैला हुआ है। कंपनी पर्यावरणीय इंजीनियरों, भूवैज्ञानिकों और वैज्ञानिकों को एक साथ लाती है, जो विभिन्न विषयों में सहयोग करते हैं और जोखिम प्रबंधन तथा दीर्घकालिक परिणामों पर ध्यान केंद्रित करते हैं।

IT Help Desk Support Specialist – Seattle Onsite

Provide first-line IT support to Landau Associates employees from the Seattle office. The role covers devices, user accounts, networks, onboarding, and everyday technical troubleshooting.

विवरण

  • Act as the primary contact for employees who need technical assistance
  • Deliver first-level support by phone, email, chat, and in person
  • Configure, maintain, and deploy laptops, mobile devices, printers, and other end-user equipment
  • Administer user accounts, permissions, and access to internal systems
  • Teach employees how to use IT tools and resources effectively
  • Refer unresolved or complex problems to the appropriate IT staff or department
  • Coordinate onboarding and offboarding, including account creation, equipment setup, and onboarding meetings
  • Provide responsive customer service focused on user satisfaction
  • Contribute to organization-wide IT projects, initiatives, and process improvements

आवश्यकताएँ

  • Bring 1–2 years of experience in a help desk or technical support position
  • Know the fundamentals of Windows and mobile operating systems
  • Have experience with Office 365 and remote support tools
  • Understand basic networking concepts and troubleshooting methods
  • Communicate clearly and approach problems methodically
  • Work effectively both independently and collaboratively in a fast-paced setting
  • Be able to lift up to 50 pounds when required
  • Understand cloud computing concepts, including off-site storage and backups
  • Understand VPNs and secure remote connections; Cisco experience is a plus
  • An associate degree in IT, computer science, or a related field is preferred but not required

लाभ

  • Compensation and benefits package
  • Benefits designed to support employees and their families
  • Opportunities for personal development and career advancement

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