Acuity अटलांटा स्थित एक औद्योगिक प्रौद्योगिकी कंपनी है, जो प्रकाश व्यवस्था और भवन प्रबंधन समाधानों में विशेषज्ञता रखती है। Acuity Brands Lighting और Acuity Intelligent Spaces के माध्यम से इसके लगभग 13,000 सहयोगी स्मार्ट प्रकाश उत्पाद और बुद्धिमान स्पेस प्रबंधन उपकरण विकसित करते हैं, जो ग्राहकों को अनुभव, उत्पादकता और स्थिरता में सुधार करने में मदद करते हैं। कंपनी डेटा इंटरऑपरेबिलिटी को उन्नत प्रौद्योगिकी प्लेटफ़ॉर्म के साथ जोड़कर निर्माण, परामर्श और ऊर्जा-संबंधी परिवेशों की बदलती जरूरतों को पूरा करती है।
Senior Accounts Receivable Lead Specialist
Lead complex collections, deductions, reconciliations, and risk management for Acuity’s accounts receivable portfolio. Improve processes, cash flow, and customer outcomes across multiple systems and sales channels.
विवरण
- Manage Acuity’s accounts receivable portfolio across multiple ERP systems and sales channels.
- Contact customers, send delinquency notices, reconcile accounts, process adjustments, and prepare monthly reports.
- Monitor trends in overdue and short-paid balances.
- Work with internal teams and customers to identify root causes and recommend solutions.
- Investigate and resolve pricing discrepancies, deductions, misapplied or unapplied payments, credit memos, and other payment variances.
- Review workflows and identify ways to improve efficiency, customer experience, and collections.
- Recommend and lead initiatives to strengthen collections, simplify processes, and improve customer service.
- Use sound judgment to advance credit and collections goals and proactively manage risk.
- Contribute to system improvement projects, including automation and workflow streamlining.
- Partner with cross-functional teams to identify issues, close process gaps, and develop efficient solutions.
आवश्यकताएँ
- At least five years of experience in credit and collections and/or deductions management.
- At least five years of experience leading process improvements and driving positive operational change.
- Advanced analytical and problem-solving skills.
- Ability to analyze data, identify root causes, assess risk, and develop actionable solutions.
- Strong proficiency with Outlook.
- Strong Excel skills, including pivot tables, lookups, and data manipulation.
- Proficiency with Power BI or a similar analytics tool.
- Ability to work effectively with cross-functional teams, influence outcomes, and build productive relationships.
- Excellent customer service, including responsiveness, professionalism, and effective issue resolution.
- Bachelor’s degree in accounting, finance, business, or a related field preferred.
- Experience with Sage, Microsoft Dynamics, and Oracle ERP platforms preferred.
- French and English bilingualism preferred for serving clients and external service providers across Canada and the United States.
लाभ
- Remote work flexibility.
- French-language training for permanent employees in Quebec who do not have a good knowledge of French.
- Reasonable accommodations during the application process for qualified individuals with disabilities and disabled veterans.