1 – 10 कर्मचारी
शिक्षाCB Talents Academy एक शिक्षा और आईटी प्रशिक्षण संस्था है, जिसका उद्देश्य युवाओं को तकनीकी शिक्षा को रोज़गार के अवसरों में बदलने में सहायता करना है। 2014 में स्थापित यह अकादमी जावा और रूबी ऑन रेल्स सहित विभिन्न आईटी क्षेत्रों और प्रोग्रामिंग भाषाओं में कौशल विकसित करती है तथा प्रतिस्पर्धी राष्ट्रीय और अंतरराष्ट्रीय प्रौद्योगिकी बाज़ारों में करियर बनाने वाले विद्यार्थियों की व्यावहारिक रोज़गार क्षमता मजबूत करने के लिए अग्रणी कंपनियों के साथ काम करती है।
French-Speaking Global Payments Customer Support Representative
Assist French-speaking customers with card and payment questions across phone, chat, and email. Greece-based contract role with initial on-site training in Athens.
विवरण
- Handle customer inquiries in French for a global payments provider across phone, chat, and email.
- Help with lost or stolen cards, card benefits, declined purchases, and balance checks.
- Record each customer interaction accurately in the CRM.
- Manage approximately 10–20 cases per day.
- Take on email and social media support at a later stage.
- Complete a two-week nesting period, with the first week on site in Athens.
आवश्यकताएँ
- Be based in Greece.
- Have native-level or C1 French proficiency.
- Have B1 English proficiency.
- Have at least two years of call center experience.
- Financial services experience is a strong advantage.
- Communicate clearly in writing.
- Have good PC skills.
- Be able to multitask.
- Be available for rotating shifts on a 24/7 account, including about two weekends per month and occasional night shifts.
- Provide an up-to-date CV in English.
लाभ
- Work from home.
- Relocation support may be available to candidates living outside Greece.
- Earn a productivity bonus of up to €200 on top of base salary, subject to targets.
- Receive built-in salary increases to €1,100 gross after 12 months and €1,150 gross after three years.
- Complete a two-week nesting period.
- Have the opportunity to move from frontline support into back-office tasks.
- Gain financial services experience.
- Work with a global team and gain exposure to an international brand.