Integra LifeSciences एक चिकित्सा प्रौद्योगिकी कंपनी है जिसका मुख्यालय प्रिंसटन, न्यू जर्सी में है। यह न्यूरोसर्जरी, पुनर्योजी चिकित्सा और संबंधित शल्य चिकित्सा देखभाल के लिए उत्पादों के माध्यम से स्वास्थ्य सेवा प्रदाताओं की सहायता करती है। इसके पोर्टफोलियो में AmnioExcel®, Aurora® और Codman® जैसे ब्रांड शामिल हैं। कंपनी ऐसे उपचार समाधान विकसित करने पर ध्यान केंद्रित करती है, जिनका उद्देश्य रोगियों के स्वस्थ होने में सहायता करना और चिकित्सकीय परिणामों में सुधार करना है। Integra LifeSciences अपने चिकित्सा प्रौद्योगिकी संचालन में स्वास्थ्य सेवा विशेषज्ञता को विनिर्माण क्षमताओं के साथ जोड़ती है।
Field Service Specialist – China (Remote)
Install, repair, and maintain healthcare equipment for Integra LifeSciences. Provide customer training, technical support, and service coordination with distributors.
विवरण
- Install, repair, test, and maintain equipment onsite in line with procedures and provided guidelines.
- Train customers in maintenance and provide technical support by phone or onsite.
- Support customers through training, knowledge sharing, answers to questions, and technical assistance.
- Develop customer relationships and promote product warranty sales.
- Coordinate with distributor service teams and create channels for sharing service knowledge.
- Work with sales teams and customers to identify technical issues.
- Represent the company positively and help improve customer satisfaction.
- Assist with product complaints.
- Handle other related duties as assigned or requested.
आवश्यकताएँ
- Carry out onsite equipment installation, repair, testing, and maintenance with supplied tools and standard procedures.
- Deliver maintenance training and technical support by phone or onsite.
- Provide effective customer service and technical support.
- Build customer relationships and promote product warranty sales.
- Work with distributor service personnel and establish ways to share service knowledge.
- Identify technical issues in collaboration with sales teams and customers.
- Assist with product complaints.
- Take on other related duties as assigned or requested.