Integra LifeSciences एक चिकित्सा प्रौद्योगिकी कंपनी है जिसका मुख्यालय प्रिंसटन, न्यू जर्सी में है। यह न्यूरोसर्जरी, पुनर्योजी चिकित्सा और संबंधित शल्य चिकित्सा देखभाल के लिए उत्पादों के माध्यम से स्वास्थ्य सेवा प्रदाताओं की सहायता करती है। इसके पोर्टफोलियो में AmnioExcel®, Aurora® और Codman® जैसे ब्रांड शामिल हैं। कंपनी ऐसे उपचार समाधान विकसित करने पर ध्यान केंद्रित करती है, जिनका उद्देश्य रोगियों के स्वस्थ होने में सहायता करना और चिकित्सकीय परिणामों में सुधार करना है। Integra LifeSciences अपने चिकित्सा प्रौद्योगिकी संचालन में स्वास्थ्य सेवा विशेषज्ञता को विनिर्माण क्षमताओं के साथ जोड़ती है।
Field Service Specialist, China
Install, repair, test, and maintain healthcare equipment for Integra LifeSciences. Provide customer training and technical support while managing distributor service relationships.
विवरण
- Install and maintain equipment onsite, following guidelines and standard procedures.
- Train customers on maintenance and provide technical support by phone or onsite.
- Answer customer questions, share knowledge, and resolve service concerns.
- Build customer relationships and promote product warranty sales.
- Coordinate with distributor service personnel and establish channels for sharing service knowledge.
- Work with sales teams and customers to identify specific technical issues.
- Represent the company positively and support customer satisfaction.
- Assist with product complaints related to the equipment.
- Carry out other related duties as assigned or requested.
आवश्यकताएँ
- Experience performing onsite equipment installation, repair, testing, and maintenance using supplied tools and standard procedures.
- Able to provide maintenance training and technical support by phone or onsite.
- Able to answer customer questions and concerns and provide technical support.
- Able to build customer relationships and promote product warranty sales.
- Able to manage distributor service relationships and establish communication channels.
- Able to identify technical issues in collaboration with sales teams and customers.
- Able to assist with related product complaints.
- Able to perform other related duties as assigned or requested.