Cross Border Talents एक रिमोट-फर्स्ट भर्ती परामर्श कंपनी है, जो नियोक्ताओं को अंतरराष्ट्रीय टीमें बनाने और पेशेवरों को सीमाओं के पार अवसर खोजने में मदद करती है। इसकी भर्ती सेवाओं में स्थायी नियुक्ति और टैलेंट लीज़िंग शामिल हैं, जिनका ध्यान इंजीनियरिंग, ICT, बहुभाषी तथा ग्राहक-अनुभव संबंधी भूमिकाओं पर है। अपने प्रौद्योगिकी-सक्षम टैलेंट पूल और भर्ती प्लेटफ़ॉर्म के माध्यम से, कंपनी वैश्विक प्रतिभा खोज और स्थानांतरण में सहायता करती है तथा गोपनीयता और रिमोट-वर्क प्रक्रियाओं को प्राथमिकता देती है।
Dutch-Speaking Customer Support Agent in Greece
Provide post-purchase support in Dutch for a leading jewellery brand while working remotely from Greece. Resolve order and delivery issues through email, chat, phone, and social media.
विवरण
- Assist customers with post-purchase questions by email, chat, and phone.
- Investigate delivery delays, missing or damaged products, and exchange requests.
- Complete back-office work that supports smooth daily operations.
- Use three to five internal and external tools to handle customer cases.
- Respond to customers through social media in selected markets.
- Work primarily Monday to Friday, with occasional weekend shifts.
- Cover rotating shifts between 09:00 and 21:00; overnight shifts are not required.
आवश्यकताएँ
- Native or fluent Dutch.
- English proficiency at C1 level.
- Strong written communication skills.
- Comfort using computers and MS Office.
- Typing speed of at least 25 words per minute.
- Ability to manage multiple tasks effectively.
- Customer service experience is helpful but not essential.
- Authorization to work in the EU.
लाभ
- Performance bonus of up to €150.
- Work entirely from home.
- Relocation assistance to Greece.
- Primarily email and chat support, with limited phone work.
- Comprehensive training provided.