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Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
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Customer Service Advisor - Strasbourg Hybrid
Join BlueLink, an Air France-KLM subsidiary, to support Air France travelers with reservations, travel guidance, and personalized add-on sales by phone.
विवरण
- Handle customer inquiries by telephone.
- Guide and support travelers before, during, and after their journeys.
- Manage reservations, booking changes, and information requests.
- Recommend Air France products and services based on customer needs.
- Deliver service that meets established brand standards.
- Help strengthen traveler satisfaction and loyalty.
- Generate additional sales through personalized, consultative conversations.
- Support customers worldwide with their travel arrangements.
आवश्यकताएँ
- Be registered with France Travail.
- Maintain an active and up-to-date France Travail registration.
- Be available for the full pre-employment training program.
- Communicate confidently with customers by telephone.
- Demonstrate strong listening skills, empathy, and a customer-focused approach.
- Communicate effectively both orally and in writing.
- Be energetic, responsive, and focused on finding solutions.
- Work effectively as part of a team.
- Use IT tools and standard office software comfortably.
- Prior customer-service experience in tourism, hospitality, food service, or retail is preferred.
- Candidates with no prior experience are encouraged to apply.
- Be available Monday through Saturday between 8:00 a.m. and 10:00 p.m.
- Work full time for 35 hours per week across five scheduled days.
लाभ
- Paid four-week training program.
- Progressive move to remote work after the skills ramp-up period.
- Monthly performance bonuses of up to €250.
- Access to discounted Air France tickets after one year of service.
- Profit-sharing and employee incentive programs.
- Access to a company restaurant at a preferential rate.
- Reimbursement of 75% of public transportation costs.
- Sustainable mobility allowance for bicycle and scooter use.
- Supportive, multicultural workplace.
- Opportunities for internal career progression.
- Permanent contract after successful completion of the training program.
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