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Cloudinary
Cloudinary
201 – 500 Angajați
Sponsor pentru viza H1BAPIComerț electronicSaaS
Cloudinary oferă o platformă media în cloud pentru companii și dezvoltatori, destinată gestionării, transformării și distribuirii imaginilor și videoclipurilor la scară largă. Produsele sale combină gestionarea activelor digitale, API-uri media programabile, automatizarea fluxurilor de lucru cu puțin cod și inteligența artificială generativă pentru a sprijini operațiunile de conținut, a eficientiza producția și a optimiza experiențele digitale. Cloudinary deservește organizații din sectoare precum media și divertisment, retail și comerț electronic, oferind integrări concepute pentru a se potrivi unei game largi de stive tehnologice. Platforma companiei este utilizată de peste 2 milioane de dezvoltatori și 10.000 de întreprinderi.
LinkedIn
Locurile de muncă ale companiei

Customer Service Advisor - Strasbourg Hybrid

Join BlueLink, an Air France-KLM subsidiary, to support Air France travelers with reservations, travel guidance, and personalized add-on sales by phone.

FRFranțaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: francezăAsistență clienți

Descriere

  • Handle customer inquiries by telephone.
  • Guide and support travelers before, during, and after their journeys.
  • Manage reservations, booking changes, and information requests.
  • Recommend Air France products and services based on customer needs.
  • Deliver service that meets established brand standards.
  • Help strengthen traveler satisfaction and loyalty.
  • Generate additional sales through personalized, consultative conversations.
  • Support customers worldwide with their travel arrangements.

Cerințe

  • Be registered with France Travail.
  • Maintain an active and up-to-date France Travail registration.
  • Be available for the full pre-employment training program.
  • Communicate confidently with customers by telephone.
  • Demonstrate strong listening skills, empathy, and a customer-focused approach.
  • Communicate effectively both orally and in writing.
  • Be energetic, responsive, and focused on finding solutions.
  • Work effectively as part of a team.
  • Use IT tools and standard office software comfortably.
  • Prior customer-service experience in tourism, hospitality, food service, or retail is preferred.
  • Candidates with no prior experience are encouraged to apply.
  • Be available Monday through Saturday between 8:00 a.m. and 10:00 p.m.
  • Work full time for 35 hours per week across five scheduled days.

Beneficii

  • Paid four-week training program.
  • Progressive move to remote work after the skills ramp-up period.
  • Monthly performance bonuses of up to €250.
  • Access to discounted Air France tickets after one year of service.
  • Profit-sharing and employee incentive programs.
  • Access to a company restaurant at a preferential rate.
  • Reimbursement of 75% of public transportation costs.
  • Sustainable mobility allowance for bicycle and scooter use.
  • Supportive, multicultural workplace.
  • Opportunities for internal career progression.
  • Permanent contract after successful completion of the training program.

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