Cloudinary
Cloudinary
Cloudinary бизнеске және әзірлеушілерге кескіндер мен бейнелерді ауқымды түрде басқаруға, түрлендіруге және жеткізуге мүмкіндік беретін бұлтқа негізделген медиа платформаны ұсынады. Оның өнімдері цифрлық активтерді басқаруды, бағдарламаланатын медиа API интерфейстерін, аз кодты жұмыс үдерістерін автоматтандыруды және генеративті жасанды интеллектіні біріктіріп, контент операцияларын қолдауға, өндірісті оңтайландыруға және цифрлық тәжірибелерді жақсартуға көмектеседі. Cloudinary медиа және ойын-сауық, бөлшек сауда және электрондық коммерция сияқты салалардағы ұйымдарға қызмет көрсетеді әрі әртүрлі технологиялық стектерге бейімделген интеграцияларды ұсынады. Компания платформасын 2 миллионнан астам әзірлеуші мен 10 000 кәсіпорын пайдаланады.

Customer Service Advisor - Strasbourg Hybrid

Join BlueLink, an Air France-KLM subsidiary, to support Air France travelers with reservations, travel guidance, and personalized add-on sales by phone.

Сипаттама

  • Handle customer inquiries by telephone.
  • Guide and support travelers before, during, and after their journeys.
  • Manage reservations, booking changes, and information requests.
  • Recommend Air France products and services based on customer needs.
  • Deliver service that meets established brand standards.
  • Help strengthen traveler satisfaction and loyalty.
  • Generate additional sales through personalized, consultative conversations.
  • Support customers worldwide with their travel arrangements.

Талаптар

  • Be registered with France Travail.
  • Maintain an active and up-to-date France Travail registration.
  • Be available for the full pre-employment training program.
  • Communicate confidently with customers by telephone.
  • Demonstrate strong listening skills, empathy, and a customer-focused approach.
  • Communicate effectively both orally and in writing.
  • Be energetic, responsive, and focused on finding solutions.
  • Work effectively as part of a team.
  • Use IT tools and standard office software comfortably.
  • Prior customer-service experience in tourism, hospitality, food service, or retail is preferred.
  • Candidates with no prior experience are encouraged to apply.
  • Be available Monday through Saturday between 8:00 a.m. and 10:00 p.m.
  • Work full time for 35 hours per week across five scheduled days.

Артықшылықтар

  • Paid four-week training program.
  • Progressive move to remote work after the skills ramp-up period.
  • Monthly performance bonuses of up to €250.
  • Access to discounted Air France tickets after one year of service.
  • Profit-sharing and employee incentive programs.
  • Access to a company restaurant at a preferential rate.
  • Reimbursement of 75% of public transportation costs.
  • Sustainable mobility allowance for bicycle and scooter use.
  • Supportive, multicultural workplace.
  • Opportunities for internal career progression.
  • Permanent contract after successful completion of the training program.

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