LogoFresh Jobs Ahead
Gartner
Gartner
H1B वीज़ा प्रायोजकलॉजिस्टिक्सविपणनस्वास्थ्य सेवा
Gartner एक वैश्विक शोध और सलाहकार संस्था है, जो उद्यमों के नेताओं को अत्यंत महत्वपूर्ण प्राथमिकताओं पर सूचित निर्णय लेने में सहायता करती है। इसका कार्य प्रौद्योगिकी, वित्त, मानव संसाधन, कानूनी मामलों, विपणन, बिक्री और उत्पाद रणनीति जैसे क्षेत्रों में विशेषज्ञ विश्लेषण, परामर्श, कार्यकारी मार्गदर्शन, शोध और डिजिटल बाज़ार सेवाओं को एक साथ जोड़ता है। Gartner 40 से अधिक सम्मेलनों का आयोजन भी करता है और संगठनों को प्रौद्योगिकी निवेश बेहतर बनाने की सलाह देता है। इसकी टीमें एक हाइब्रिड मॉडल के तहत काम करती हैं, जिसे विविध और अंतरराष्ट्रीय कार्यबल के बीच सहयोग को समर्थन देने के लिए तैयार किया गया है। यहाँ ग्राहक सेवाओं, परामर्श, शोध, सलाहकार सेवाओं, प्रौद्योगिकी और कॉर्पोरेट कार्यों सहित विभिन्न क्षेत्रों में करियर के अवसर उपलब्ध हैं।
LinkedIn
कंपनी की नौकरियाँ

Collections Specialist at Gartner (Hybrid, Fort Myers, FL)

Manage Gartner client collections, invoice reconciliations, and overdue accounts while supporting Finance and Sales. Use Oracle Fusion to document collection activity and report account risk.

USसंयुक्त राज्यFLफ़्लोरिडाTXटेक्सास
$41,000 – $57,000 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीसंग्रह
ERPOracle

विवरण

  • Collect client invoice payments on time.
  • Manage the full cash collection process using global templates and established practices.
  • Handle email correspondence related to collections.
  • Update transactions in the ERP system and record collection notes in Oracle Fusion.
  • Respond to client and internal business unit inquiries within established service levels.
  • Address invoice discrepancies and coordinate necessary invoice changes.
  • Prepare and present monthly risk reports to Finance and Sales leaders.
  • Keep sales teams informed about invoices with outstanding risk.
  • Reconcile client accounts and provide account statements.
  • Investigate and correct invalid client contact details.
  • Meet or exceed monthly and quarterly collection targets.
  • Contribute to Team NCVI projects that improve invoice accuracy, presentation, and collection efficiency.
  • Suggest improvements to departmental processes.
  • Retrieve and provide requested client documents.
  • Work with internal teams to update or reissue invoices.
  • Escalate or reassign transactions that meet global risk criteria.
  • Contact clients about overdue invoices and secure payment commitments at least every 15 days or as directed.
  • Deliver or submit revised invoices to clients within 48 hours of an update.
  • Escalate invoice delays that exceed Order Management and Billing service levels to Collections Management.
  • Respond to sales team inquiries within established service levels.

आवश्यकताएँ

  • Proficiency with Microsoft platforms.
  • Knowledge of Oracle and CRM systems is a plus.
  • At least 3 years of related office experience in customer service, collections, or sales support.
  • Strong spoken and written communication skills.
  • Ability to engage with varied audiences across organizational levels, cultures, and geographies.
  • Strong listening, interpersonal, tact, and customer service skills.
  • Initiative and effective time management.
  • Ability to work effectively in fast-paced, high-pressure, changing environments and meet tight deadlines.
  • Strong attention to detail, analytical ability, and problem-solving skills.
  • Collaborative and reliable approach to teamwork.
  • High school diploma or equivalent work experience preferred.

लाभ

  • Comprehensive compensation and benefits package.
  • Career development opportunities.
  • Training and development programs.
  • Performance-based recognition and rewards.
  • Flexible work environment that supports work-life balance.
  • Generous paid time off.
  • 401(k) matching of up to $7,200 per year.
  • Option to purchase company stock at a discount.
  • Hybrid work arrangement with virtual flexibility and in-person collaboration.