Bybit
Bybit
1,001 – 5,000 कर्मचारी
B2Cक्रिप्टोवित्त
Bybit 2018 में स्थापित एक क्रिप्टोकरेंसी एक्सचेंज है, जो स्पॉट और डेरिवेटिव ट्रेडिंग उत्पादों के माध्यम से खुदरा उपयोगकर्ताओं को सेवाएँ प्रदान करता है। इसका प्लेटफ़ॉर्म क्रिप्टो बाज़ारों, ट्रेडिंग जोड़ियों और डिजिटल परिसंपत्तियों की खोज के टूल को एक साथ लाता है, जिससे कंपनी क्रिप्टोकरेंसी, वित्त और उपभोक्ता प्रौद्योगिकी के संगम पर कार्य करती है। 1,001–5,000 कर्मचारियों वाली Bybit वैश्विक डिजिटल-परिसंपत्ति बाज़ार के लिए उत्पाद और सेवाएँ विकसित करने में रुचि रखने वाले पेशेवरों के लिए व्यापक कार्य वातावरण प्रदान करती है।

Bybit Client Service Analyst – Czech Live Chat (Remote)

Support Bybit users through Czech-language live chat and email as a Client Service Analyst. Handle inquiries, complaints, frontline risks, and customer feedback in a Europe-based remote shift environment.

विवरण

  • Respond to client questions through live chat and email
  • Deliver efficient, high-quality customer service
  • Stay informed about the company platform, products, and relevant market conditions
  • Track and follow up on inquiries and complaints from current and prospective clients
  • Translate customer needs into actionable feedback and appropriate solutions for management
  • Support smooth frontline operations and escalate discrepancies or situational risks promptly
  • Help improve team performance, operational efficiency, and internal processes

आवश्यकताएँ

  • Czech reading and typing proficiency is required
  • A bachelor's degree in finance, economics, mathematics, or a related field is preferred
  • A diploma in business administration or business management, along with strong numerical attention to detail
  • Preferably 2–4 years of customer service experience, including frontline live chat and email operations
  • Experience in a financial institution or fintech environment is advantageous
  • Strong numerical aptitude and close attention to statistics
  • Fluent written and spoken communication in English and Czech
  • Interest in building knowledge and a long-term career in fintech or crypto trading
  • Collaborative, committed, and self-motivated, with a positive approach to client support requests
  • Availability for five-day shift work, including weekends and public holidays, across 8am–5pm, 4pm–1am, or 12am–9am schedules

लाभ

  • Study Growth Fund for professional development and ongoing learning
  • Internal team-building activities, workshops, and events
  • Opportunity to collaborate globally with colleagues around the world
  • Career progression opportunities within a rapidly expanding global company
  • Internal mobility options to support long-term career development

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