ASSA ABLOY Opening Solutions
ASSA ABLOY Opening Solutions
ASSA ABLOY Opening Solutions इमारतों और सुविधाओं के लिए सुरक्षा तकनीक विकसित और निर्मित करती है। इसके उत्पाद पोर्टफोलियो में यांत्रिक और इलेक्ट्रोमैकेनिकल लॉकिंग सिस्टम, प्रवेश नियंत्रण समाधान तथा सुरक्षित प्रवेश और आवागमन को समर्थन देने वाले संबंधित उत्पाद शामिल हैं। कंपनी निर्माण, स्वास्थ्य सेवा और विनिर्माण सहित कई क्षेत्रों को सेवाएँ प्रदान करती है, और अस्पतालों, स्कूलों, कार्यस्थलों तथा अन्य साझा सुविधाओं जैसे स्थानों के लिए समाधान तैयार करती है।

Account Representative, West Coast

Manage West Coast customer accounts for ASSA ABLOY’s access solutions business, delivering personalized service and resolving customer issues. Coordinate with internal teams while working remotely, with monthly in-office collaboration and training.

विवरण

  • Act as the main contact for assigned clients.
  • Build lasting client relationships grounded in trust.
  • Assess client needs and offer tailored support and guidance.
  • Respond to inquiries and requests from clients and sales representatives.
  • Resolve issues with professionalism, discretion, and care.
  • Identify client needs early and offer timely solutions and recommendations.
  • Maintain accounts, share status updates, and coordinate services.
  • Process client requests and orders, and manage follow-ups accurately.
  • Coordinate between clients and internal teams to support execution and follow-through.
  • Provide personalized, high-touch service that reflects luxury brand standards.
  • Develop expert knowledge of products, craftsmanship, and brand positioning.
  • Work with Customer Care, Marketing, and Operations teams.
  • Attend monthly in-office collaboration sessions and training.
  • Share client feedback and insights to support ongoing improvements.
  • Record account details and client interactions in CRM systems.
  • Track service activity and communicate updates.
  • Prepare basic reports, documents, and client communications.

आवश्यकताएँ

  • Bring 2–5 years of experience in customer service, account coordination, or client support.
  • Communicate clearly and build effective working relationships.
  • Manage competing priorities in a fast-paced environment.
  • Use CRM systems and common business tools, including Outlook, Teams, Excel, and Salesforce.
  • Work independently in a remote setting and remain accountable for results.
  • Build strong client relationships and communicate effectively.
  • Show a strong customer service focus and attention to detail.
  • Stay organized and prioritize tasks effectively.
  • Manage multiple client relationships independently.
  • Use CRM systems and digital collaboration tools.
  • Be available during West Coast business hours.

लाभ

  • Paid sick leave and vacation time.
  • 12 paid holidays.
  • Job-protected leave in accordance with applicable law.
  • Medical, dental, vision, and life insurance.
  • Optional supplemental critical illness, hospital, accident, and indemnity coverage.
  • Health and flexible savings accounts, subject to eligibility.
  • 401(k) plan with employer contributions and matching, subject to plan eligibility.
  • Training and development opportunities.
  • Remote work arrangement.

संबंधित नौकरियाँ

CACI International Inc

CrossBeam Product Director

CACI International Inc

Lead CACI’s CrossBeam optical communications portfolio, overseeing production and product growth. Drive new business capture and team performance across aerospace and defense.

खोलें
Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

खोलें
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

खोलें
Frühlingszwiebel

Customer Support and E-Commerce Operations Specialist

Frühlingszwiebel

Support customers and coordinate e-commerce operations for Frühlingszwiebel, a healthy nutrition startup. The role spans Shopify workflows, fulfillment, and operational projects.

खोलें
Konecta

Remote Customer Service Agent — Peru

Konecta

Provide customer support remotely for Konecta, helping businesses connect with their customers. The role offers work from home, fixed pay, commissions, and full payroll benefits.

खोलें
Gea Internacional

Remote Customer Retention Advisor, Claro — Peru

Gea Internacional
1,001 – 5,000 कर्मचारी
SaaSपरामर्शलॉजिस्टिक्स

Work remotely advising Claro customers who are considering switching carriers. Offer retention options and attend rotating shifts.

खोलें
Thermo Fisher Scientific

Senior Clarity PPM Systems Developer

Thermo Fisher Scientific

Lead Clarity PPM development and enterprise application support, including integrations, upgrades, and production troubleshooting. Support SOX controls, on-call operations, deployments, and technical knowledge transfer.

खोलें
Thermo Fisher Scientific

Senior Clarity PPM Systems Developer

Thermo Fisher Scientific

Lead development and support for Thermo Fisher Scientific’s Clarity PPM platform, including integrations, upgrades, and production releases. Provide advanced troubleshooting, technical governance, mentoring, and SOX-compliant operations.

खोलें
GFN

IT Trainer Trainee, System Integration

GFN
201 – 500 कर्मचारी
SaaSई-कॉमर्सफिनटेक

Train to teach system integration as an IT trainer, delivering practical instruction in line with the IHK curriculum. Help develop GFN’s digital education and career transition programs.

खोलें
Chargeflow

Customer-Facing Implementation Engineer

Chargeflow
51 – 200 कर्मचारी
ई-कॉमर्सफिनटेक

Lead API integrations and enterprise onboarding for Chargeflow’s AI-powered chargeback and fraud platform. Manage customer implementations from contract signing through go-live in a hybrid role in Modi’in, Israel.

खोलें